Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

This was my first time taking a sleeper bus in Vietnam, and it was a great experience. The bus was new, with clean leather seats and ample space. The air conditioning worked well, keeping the cabin cool throughout the night. Each seat had a curtain for privacy, and window blinds allowed for a dark, private space after the lights were turned off. The driver did a good job, and the journey started 20 minutes early once everyone had boarded. We arrived in Da Lat two hours ahead of schedule, which was a pleasant surprise. The bus made a 30-minute dinner and restroom stop around 9 p.m. — though I wouldn’t recommend dining there. Instead, consider bringing snacks or biscuits for the ride. Also, avoid drinking too much water after the first stop since there are no more breaks for the next 9 hours. Overall, it was a smooth and efficient trip, and I highly recommend it!

Всем привет! Хотелось бы поделиться своим опытом поездки на слипбасе данной компанией для рускоговорящих туристов, поскольку когда я выбирала, более менее информативных отзывов не обнаружила, а рейтинг всех компаний был сомнителен. Итак,покупала я билеты в Дананг конечно же в этом приложении, оплачивала через куаркод российской картой (сбер). Инфа пришла сразу же на почту и в приложении. Поскольку ранее в одном из отзывов видели инфу,что слипбас может стоять вовсе не в назначенной точке посадки,решили написать по контактному номеру в бронировании, чтобы уточнить наверняка. Адрес по итогу оказался верным,что хорошо. Мы приехали,как и было рекомендовано за полчаса,автобус уже стоял,посадка шла полным ходом. Мы загрузили габаритные вещи в отсек для багажа, показали наши билеты и прошли в автобус. При входе вы снимаете обувь и кладете ее в пакет,который выдадут. Сам слип достаточно комфортный, чистый. В нем два уровня с каждой стороны. По 6 капсул на каждом. Итого 24+ 1 место,как мы поняли без капсулы,оно в проходе,не лежачее под углом в 45 градусов. Я бы настоятельно не рекомендовала это место, поскольку дорога дальняя и не совсем простая. Мы брали верхние капсулы, поскольку нижние к моменту нашего бронирования уже все были заняты. Почему так мы не поняли,нам показалось,что они вровень с полом расположены,не совсем комфортно (было бы возможно для нас). Что же касается самих капсул: подъём на второй ярус по выемкам (удобно), капсула просторная (я ростом 153 мне было ультракомфортно, мой мужчина 176 в притык, если вытянуться полностью,но в целом тоже тоже норм ), она достаточно широкая, есть шторка, закрывающая Вас от всех пассажиров, и есть шторка на окне, регулировка света, подстаканники и пазы для негабаритных вещей- гаджетов, например, на потолке зеркало, есть плед и подушка (но, судя по виду многоразовые, мы их не использовали, не понятно стираются ли они как-то 🤷🏻‍♀️), также пара крючков, два отверстия кондиционера (они регулируются.дуют мощно, я по итогу их закрыла совсем, поскольку замерзла и надела толстовку. Обязательно учитывайте это при выборе одежды в поездку), есть разъём юсби и typeC и типа наклейка с вайфаем,к которому подключаешься,но он не работает. Что же касается дороги: Выехали мы раньше запланированного времени минут на 20, через минут 40-50 дороги была первая остановка на поесть (не знаю зачем) и в туалет (УЧИТЫВАЙТЕ,ЧТО ТУАЛЕТА В АВТОБУСЕ НЕТ!!), далее остановка в 3 ночи на заправке в туалет, а после уже только в первом пункте высадки- городе Хойан. Манера езды вьетнамцев говорит сама за себя,они любят сигналить, обгонять,тормозить не плавно. Поспать можно и нужно,если у Вас ночной рейс,но иногда будете просыпаться. Спасибо на том,что хоть наш водитель на автостраде после выезда из города не сигналил. В целом, мне было комфортно спать, я просыпалась дважды помимо остановок. Кстати,остановки водитель громком объявляет, что удобно. Приехали мы раньше запланированного времени на целый час! В целом, поездка была более чем комфортная, она превзошла наши ожидания. Надеюсь, мой опыт и отзыв поможет путешественникам определиться с выбором транспорта и компании!