The driver called and asked us to come to another pickup point than the one we selected in the app which, as a non native Vietnamese speaker, required external help for the communication. Instead of just dropping us off at the default drop-off, the driver asked us specifically where we intended to go and made an effort to drive us there. The driver was friendly and helpful. The mini bus was modern and the ride went smoothly.

Thank you so much. If you want to use the cabin bus from Phu My Hung to Da Lat, use here. I had a hard time understanding him because he had a Vietnamese accent, but I could easily communicate in English! The office called me an hour before boarding the bus, and even though I had to transfer several times because I didn't arrive on time, they kindly accepted me. If you take a shuttle (van) at the main gate, it will take you to the meeting point. Since you are in a hurry, cut off the ticket first and hand it over. Although the driver or conductor does not speak English, they will let you know when you get to the drop-off point. There is also a shuttle, so you can ignore it if Grab is in operation, and the shuttle driver will also kindly inform you with gestures, so all you have to do is show the hotel address. I really appreciate everything. If you go to DaLat from PhuMyHung, you just book a bus here. Office worker can speak English little bit. And they called me before 1 hour ago to take the bus. I just waited in LotteMart Dist 7 Main Gate, took the shuttle(silver Mini Van) and they dropped me off hub. Just a few minutes later, I could take the bus to DaLat. The officer brought tickets and helped everything. They are so kindly, friendly. The bus driver and sub driver(?) can't say English, but the point is not the problem. They tried to help me always. When I arrived DaLat, I met taxi driver. So I asked anyone, can I use shuttle. They have shuttle service, that's why I just ignored taxi driver. I just showed hotel address, kindly shuttle driver dropped me off right place. I really appreciate everything. I hope to see you again.

Trip from HCMC to Vung Tau. Driver called before the pick-up timing. To check whether available to move off early. They will check the passengers who are children or maternity and assign the seat accordingly for safety. There is space to put your luggage. The charging port and LCD screen are not working at my seat. The back roll of 3 seats is very comfortable and you can adjust the seat to the maximum compared to other seat. It comes with massage seat. One stop point for Toilet break available. You can choose the option where to drop off compare to other services. The driver is very good drop off at our apartment. The staff at the office can speak English and is very friendly. I will recommend this transport service company to everyone for safe travel. Trip from HCMC to Vung Tau. The driver calls before the pick up time. To check if ready to move soon or not. They will check whether passengers are children or pregnant and arrange appropriate seats to ensure safety. There is space to put your luggage. The charging port and LCD screen are not working in my seat. The 3-seat rear seats are very comfortable and can recline to the maximum compared to other seats. It comes with a massage chair. Have a restroom stop available. You can choose the option of where to stop compared to other services. The driver was very good at dropping off passengers at our apartment. The staff at the office can speak English and are very friendly. I will recommend this transportation service company to everyone for a safe trip.

I was fully informed when the pick-up time changed. The driver was polite and drove very smoothly and comfortably. There were passengers in the car that made things difficult for the driver and annoyed everyone, but he still knew how to handle the situation to keep the atmosphere comfortable for the whole car.

I don't know how to express my emotions when receiving such dedicated care. Before the bus left, a cute operator called to inform her that the driver would call to pick her up 30 minutes before departure time. At this point, a driver with a soft, polite voice asked: Where are you? I'll come pick you up. Even though the road was a bit crowded, the driver still tried very hard to catch the flight of another passenger in the car, but the car drove very smoothly, without any shock. I noticed that every time I called a passenger, the driver always welcomed the passenger in a soft voice, unlike other cars I've been on. I really like it. Will definitely go again next time