Overall, it's great: 1. Guest reception is fun and enthusiastic. 2. The bed is spacious and comfortable, passengers can adjust the bed and sitting position. 3. The air conditioner runs smoothly, cool, and well. .. 4. The massage system works great. 5. The vehicle runs safely and at the correct speed. Create a feeling of peace of mind for guests. Above is 5 Stars (*****) to evaluate the garage. But besides that, we also need to improve further 1. Training staff to know how to use and handle social networks. Specifically, there are apps that link to sell bus tickets such as: Vexere, Momo, etc. to check tickets for customers more easily. 2. Complete the car's Wifi system. Sometimes customers run out of money midway and can't use the internet to contact their relatives... Go online to check for tickets ordered online. Wishing the Company more and more sustainable development and increasingly enhanced reputation. Wishing the team of drivers and service staff to be healthy, happy and sociable.

79-05527 Thank you so much to the bus driver. I'm a Korean who doesn't know anything, but I kept asking on Google Maps "Are you sure you're going here?" and asking strange questions like "Can you take me to our hotel?" But the driver took care of everything. Originally, I arrived at 2:30 a.m., and I was informed at that time, but the driver told me to sleep more, waited at the gas station, and even picked me up at the hotel by limousine bus in the morning. I looked so stupid that I think the driver helped me. If the driver wasn't there, I'm still thinking about that story because it must have been dangerous.. Thank you so much.. Thank you so much to the 79-05527 bus driver. I'm a Korean who doesn't know anything, but the driver solved everything even though I kept asking on Google Maps, "Are you going here?" and asking weird questions, “Are you taking us to our hotel?” Originally, I arrived at 2:30 am, but I didn't get off at that time, but the driver told me to sleep more and waited at the gas station, and even picked up the hotel with a limousine bus in the morning. .I think the driver helped me because I looked so stupid.. I'm still thinking about it that it would have been dangerous without the driver.. Thank you from the bottom of my heart.. 79-05527 Cảm ơn tài xế xe buýt rất nhiều. If you don't know how to do it, let's see how it works Google Maps, "B What's wrong with you?" What is wrong with you?” It's 2:30 and I'm talking about it. ạn bằng xe buýt Limousine. Toi nghĩ tài xế đã giúp tôi vì trông tôi quá ngu ngốc. Tôi vẫn đang nghĩ về nó rằng sẽ rất nguy hiểm nếu không có tài xế... Cảm ơn các bạn rất nhiều.

Overall, good. They called back and told us in English where they would pick us up. The bus was clean and well-maintained, the driver took us 2 hours early, even though we stopped for something to eat. The trip was comfortable.

I think the car rental company is great, so why do some people give it such a low rating? The car is clean and smells nice. I tried reclining the seat, and the floor underneath was clean. Both the driver and passenger were happy with the experience.

The car is clean, new, the staff is polite, departs on time, sits in the right place, and has ready-to-drink water. Only the lack of a toilet is great. The ticket price does not include food, so everyone can buy it and bring it to the stop to eat. Sometimes the stop has dishes you don't like or the price is a bit high! The rest of the garage is very good, so go.

This was my first time using Bao Ngoc bus and I have to say the experience was better than I expected. The bus arrived on time, the driver drove smoothly and was very polite. The bus was clean, airy, and the beds were comfortable, so even though it was my first time using it, I didn't feel uncomfortable or unfamiliar. The staff were enthusiastic in supporting me from the time I booked the ticket to when I arranged my luggage, making me feel very secure. Overall, it was a good impression, and I will definitely continue to choose Bao Ngoc for future trips.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

I threw up all night because it was my first time traveling by bus for 17 hours. I apologize for any inconvenience. I'm so lucky to have chosen MP Bus from hundreds of bus companies. The staff were helpful, and we had a clean, comfortable journey. We even had a meal break. The biggest luxury for me was how quiet and comfortable the vehicle was, which I was very happy about. Thank you so much for everything. Everything exceeded my expectations. If you want to travel safely and comfortably in an unfamiliar country as a tourist, MP Bus should definitely be your first choice. ;)

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

Second 45-minute trip with Han Café (Saigon-Mui Ne in a "Limousine sleeping bus" - cabins - and Phan Rang-Mui Ne in a "standard sleeper bus") and we were just as satisfied as before. The driving was exemplary, the staff incredibly attentive (they checked that everything was alright in your seat, were always smiling, and provided a warm welcome and helpful information at the pick-up point). The bus was clean and comfortable, and the communication was impeccable (they sent us a WhatsApp message to remind us of our trip and the pick-up point). The pick-up point in Phan Rang was comfortable (clean restrooms, drinks available for purchase, and excellent boarding). They even arranged a drop-off point for us because we had gone to the wrong location. Their "standard sleeper buses" are still perfectly comfortable and include several convenient stops. Compared to another so-called "VIP cabin" company where I thought I was going to die (dangerous and uncomfortable driving for passengers, poorly maintained buses, and extremely unfriendly staff), I highly recommend Han Café. I wasn't able to try their overnight trips, as they were full, probably because they're in high demand! Don't hesitate! 👍

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.