Very prompt update via WhatsApp and even late in the evening, they are responsive via WhatsApp. This is my first time using the app and this operator, and I’m pleased with the prompt service. Drove safely and helped me to arrive at my hotel in Hue, even though I didn’t indicate at the point of booking and the driver asked me where I was headed. I’m very appreciative that they could pick me up at my preferred location unlike other operators. I’ve decided to use them again for my return trip back to Da Nang.

I had a wonderful experienced

The departure wasn't punctual because passengers were picked up at each stop when the meeting point was supposed to be at a single point. I appreciate the kindness, but I would have preferred it to have been as agreed upon at the beginning. Otherwise, everything was fine. The car was comfortable, and the driver drove very well. Thank you very much.

High driver attitude, very nice customer expirience 👍

The journey went well. We arrived early and the driver dropped us off at our hotel!

Thanks driver, I arrived at the place my daughter forgot her phone in the car and the driver enthusiastically stopped to return it!

The driver was cheerful and enthusiastic, the bus departed on time, I sat in the seat I reserved, and the bus was new and modern. I will definitely use this service again.

As a regular customer, I saw this new bus company and decided to try it out. I'm usually hesitant to write a review, but I have to give them 5 stars because I'm extremely satisfied. The bus is new and the interior is very luxurious. Most importantly, it's odorless, which significantly reduced my motion sickness symptoms. The driver drove very smoothly, maintaining a consistent speed, and the bus has massage seats. I'm very happy with my trip, and if I need a bus service again, this will be my first choice.

The bus was very clean, and had amenities like Wi-Fi and drinking water.

As soon as I got on the car, I was quite satisfied because the car did not have the usual bad smell like other cars. Before picking up, the driver called to schedule a time in advance, so it was very convenient for me to arrange my work. The car was on time. I get carsick but I was quite comfortable on this trip. The driver was extremely cute. Hung Thinh Phat will be my first choice every time I travel from Hue - Da Nang - Hue.

I have taken the Hue - Da Nang route many times but have never been satisfied with this trip to the point of saving the number to book it later for sure. The pick-up time was very punctual, other bus companies are often late, so I was very surprised by the punctuality of the bus. The bus was clean, ran smoothly, smelled of essential oils, and was not smelly or dirty. The bus was new. The driver I took today was a sick friend born in the 1990s, drove very well and was extremely safe. This was the first time I took this route and saw the driver obey the speed limit signs, did not use the phone while driving and was very focused, changed lanes slowly and observed carefully. Picked me up from Da Nang at 2:30 and dropped me off at home at 5:00, the best experience among the bus companies I have ever taken.

The bus driver is enthusiastic and picks up on time!

Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements

The driver was super handsome and enthusiastic, and the car was fully equipped. I will recommend and support this transportation company.

The car was in good condition, the driver was polite and punctual.

Easy communication, double confirmation and information via Whatsapp. Available to book spontaneously and it was clear where we were supposed to be picked up / dropped off and at what times exactly. Even though the driver had a different drop off location for us, we were able to go to our preferred one.

driver cant speak english but he waited at vincom platz 30mins ahead departure. although no phone number is provided，its still easy to find him，just at the right place. most important：he is very on time. 2hour15mins to our hotel in da nang. i want to tip him but my wallet is in my luggage，so I would say happy new year here，hope he can see it. He is a very good driver！

New car, great experience.

The bus was not the same as the one shown on Vexere app, it was much older but in the end still comfortable. WiFi was good but it took us to Hoi An with nore than 2 hours delay.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

Всем привет! Хотелось бы поделиться своим опытом поездки на слипбасе данной компанией для рускоговорящих туристов, поскольку когда я выбирала, более менее информативных отзывов не обнаружила, а рейтинг всех компаний был сомнителен. Итак,покупала я билеты в Дананг конечно же в этом приложении, оплачивала через куаркод российской картой (сбер). Инфа пришла сразу же на почту и в приложении. Поскольку ранее в одном из отзывов видели инфу,что слипбас может стоять вовсе не в назначенной точке посадки,решили написать по контактному номеру в бронировании, чтобы уточнить наверняка. Адрес по итогу оказался верным,что хорошо. Мы приехали,как и было рекомендовано за полчаса,автобус уже стоял,посадка шла полным ходом. Мы загрузили габаритные вещи в отсек для багажа, показали наши билеты и прошли в автобус. При входе вы снимаете обувь и кладете ее в пакет,который выдадут. Сам слип достаточно комфортный, чистый. В нем два уровня с каждой стороны. По 6 капсул на каждом. Итого 24+ 1 место,как мы поняли без капсулы,оно в проходе,не лежачее под углом в 45 градусов. Я бы настоятельно не рекомендовала это место, поскольку дорога дальняя и не совсем простая. Мы брали верхние капсулы, поскольку нижние к моменту нашего бронирования уже все были заняты. Почему так мы не поняли,нам показалось,что они вровень с полом расположены,не совсем комфортно (было бы возможно для нас). Что же касается самих капсул: подъём на второй ярус по выемкам (удобно), капсула просторная (я ростом 153 мне было ультракомфортно, мой мужчина 176 в притык, если вытянуться полностью,но в целом тоже тоже норм ), она достаточно широкая, есть шторка, закрывающая Вас от всех пассажиров, и есть шторка на окне, регулировка света, подстаканники и пазы для негабаритных вещей- гаджетов, например, на потолке зеркало, есть плед и подушка (но, судя по виду многоразовые, мы их не использовали, не понятно стираются ли они как-то 🤷🏻‍♀️), также пара крючков, два отверстия кондиционера (они регулируются.дуют мощно, я по итогу их закрыла совсем, поскольку замерзла и надела толстовку. Обязательно учитывайте это при выборе одежды в поездку), есть разъём юсби и typeC и типа наклейка с вайфаем,к которому подключаешься,но он не работает. Что же касается дороги: Выехали мы раньше запланированного времени минут на 20, через минут 40-50 дороги была первая остановка на поесть (не знаю зачем) и в туалет (УЧИТЫВАЙТЕ,ЧТО ТУАЛЕТА В АВТОБУСЕ НЕТ!!), далее остановка в 3 ночи на заправке в туалет, а после уже только в первом пункте высадки- городе Хойан. Манера езды вьетнамцев говорит сама за себя,они любят сигналить, обгонять,тормозить не плавно. Поспать можно и нужно,если у Вас ночной рейс,но иногда будете просыпаться. Спасибо на том,что хоть наш водитель на автостраде после выезда из города не сигналил. В целом, мне было комфортно спать, я просыпалась дважды помимо остановок. Кстати,остановки водитель громком объявляет, что удобно. Приехали мы раньше запланированного времени на целый час! В целом, поездка была более чем комфортная, она превзошла наши ожидания. Надеюсь, мой опыт и отзыв поможет путешественникам определиться с выбором транспорта и компании!

Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

Very convenient and comfortable, punctual. Friendly and enthusiastic driver.

Second 45-minute trip with Han Café (Saigon-Mui Ne in a "Limousine sleeping bus" - cabins - and Phan Rang-Mui Ne in a "standard sleeper bus") and we were just as satisfied as before. The driving was exemplary, the staff incredibly attentive (they checked that everything was alright in your seat, were always smiling, and provided a warm welcome and helpful information at the pick-up point). The bus was clean and comfortable, and the communication was impeccable (they sent us a WhatsApp message to remind us of our trip and the pick-up point). The pick-up point in Phan Rang was comfortable (clean restrooms, drinks available for purchase, and excellent boarding). They even arranged a drop-off point for us because we had gone to the wrong location. Their "standard sleeper buses" are still perfectly comfortable and include several convenient stops. Compared to another so-called "VIP cabin" company where I thought I was going to die (dangerous and uncomfortable driving for passengers, poorly maintained buses, and extremely unfriendly staff), I highly recommend Han Café. I wasn't able to try their overnight trips, as they were full, probably because they're in high demand! Don't hesitate! 👍