At first, when I read everyone's reviews, I was also afraid that the bus would be late because it was my first time taking a bus, but after the trip, I found the bus company to be very good. The shuttle bus took me to my destination, the bus left on time, the driver drove safely and didn't shock me too much, the staff on the bus were also attentive. Overall, even if I go to Saigon, I still support the bus company.

An interesting experience: - The bus was on time - The bed was comfortable. 200k was okay. - There was air conditioning and blankets. - I liked the driver and the conductor. I was assigned my favorite seat and was able to change my points quickly. The customer support was enthusiastic and cheerful. - The driver played music while driving, making me nostalgic for Saigon in the 2000s. - The bus stop was clean and beautiful. I got to see the sea elephants. - The shuttle bus was on time. The bus was spacious, comfortable, and cool. - The waiting room at the bus station was spacious, airy, clean, with drinking water, charging sockets, and a restroom. - I liked the bus station's working style: fast, neat, concise, complete, and methodical. It suits my backpacking style.

Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

Since Thao Chau had a terrible accident, the number of customers has decreased by 70%. This is an incident that absolutely no one wants. And when an accident happened at night, it was the owner who rushed up at that moment. Even the car owner went directly to the funeral to pay his respects. So it shows the mind of the leader of Thao Chau ntn? Moreover, after that day, Thao Chau served more than Thinh Phat and Minh Tam. - All drivers have uniforms that are neat and tidy. Talk to customers politely. Enthusiastically helping the elderly. - The car is extremely clean. - Strong Wifi - Runs on time Personally, I was a guest of Minh Tam before, but I found Minh Tam's house to be very dirty, the curtains were dirty but never washed, the food and drink bottles were trashed, and it was not hygienic. So now I move to Thao Chau and have two hearts.

I took the bus from Long Thanh to Can Tho, departing on time, smooth journey, polite staff, steady driver really made me feel secure and satisfied. The journey was thousands of miles but my heart was not troubled. Dedicated service, serious manner, rare in this time of rushing for money. Society is in chaos. I would like to send my sincere compliments, wishing the bus company more and more prosperity, safe journeys."

Everything is very OK.. but the driver talks on the phone and makes video calls too much while driving.. The driver often puts the car in high gear to drive at low speed.. it makes the car really shudder in the back seat. I can't sleep... I just want to give my opinion. In addition, from the car to the service of the bus company, it's very excellent. Just a little more driver and it will be Perfect.. I will continue to support

Significant improvement in vehicle quality compared to 1 year ago, service staff is also better.

During the past time, I often traveled by Kim Ma, Phuong Trang, Huynh Dat and Trung Kien bus routes. However, when I had the opportunity to experience the service of Thai Bao bus company, I really felt satisfied. The travel time between Saigon and the provinces became faster and more convenient. In particular, the service style of the driver and receptionist was very dedicated, thoughtful and friendly.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The experience was so good. The switchboard and garage staff are friendly and enthusiastic. Before the bus runs, there are free snacks and drinks. Arrive at your destination and wake up gently like a lover. The car is big and comfortable, like at home and runs smoothly to get there without even realizing it. I had very good experience with this bus operator. The staff are friendly and helpful. Before getting on the bus, we were offered light meals and drinks. When the bus has arrived, the staff woke us up as they were waking up up their lovers. If you are foreigners and planning to take this bus, please don't hesitate as the seats are big and comfortable enough for you to sleep on.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

Attentive staff

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

Cheap cars and friendly drivers

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

The trip was very good, Kim Anh's 16-seat car is a new model Hyundai Solati that sits very comfortably and runs smoothly too.

We went by bus at 19:30 Danang - Nha Trang. The blue illuminated bus looks like a spaceship of the future. Super comfortable! If possible, take the top bunks, and in the middle of the cabin (at least the second row from the drivers, because they can smoke and chat the whole trip) and at least the second row from the toilet (it may smell). We had a clean, comfortable toilet, modern leather seats, and blankets. The driver drove moderately, did not honk excessively at night and did not brake sharply. We slept well) at 4:30 we arrived at the station near Nha Trang. There everyone was asked to get out, given their things and put into a Sprinter, which went to the center of Nha Trang. Due to the fact that this nuance with the transfer was not agreed upon in advance, it naturally raised many questions from passengers. But the drivers don't speak English. They only show you with gestures where to go)) And they literally forcefully transfer you into the sprinter so that you don’t get lost)

Smooth running car. Enthusiastic service.

The car is comfortable, convenient, has a type C charging port for iPhone, the air conditioner is very cool and the car is equipped with blankets and mineral water. The driver and the bus conductor are friendly and pleasant. The bus picks up a bit later than the time on the app, so if you are afraid of missing your flight, you should book an earlier trip to avoid delays. I recommend everyone to try this car once.