- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.

We traveled from Ha Long to Hanoi by a comfortable bus, and the experience truly exceeded our expectations. The bus was very comfortable: soft seats, a clean interior, and a pleasant atmosphere throughout the journey. A big plus was that each passenger had access to a personal phone charger, which made the trip even more convenient. We also want to highlight the excellent service: we were picked up directly from our hotel and dropped off exactly at the address we requested. Everything was well-organized, punctual, and very comfortable. A great experience — we highly recommend it! A fantastic experience — highly recommended!

The bus runs smoothly, good service, enthusiastic staff

Helpful staff. I had to change my departure date twice, once three hours before my scheduled departure. There was no problem with the operator. The driver came and picked me up. The trip was pleasant in a well-maintained coach. Upon arrival, the staff asked if everything was okay and if I had made it to the hotel. I'm returning.

⭐⭐⭐⭐⭐。 ⭐⭐⭐⭐⭐ We had an excellent travel experience from start to finish. The bus was clean, comfortable, and arrived on time. A special thanks to Mr. Than, who drove safely, smoothly, and professionally throughout the entire journey. His careful driving made us feel comfortable and secure at all times. We would also like to express our sincere appreciation to Ivy for her outstanding customer service. She was friendly, professional, and always quick to respond to our questions. Everything was well organized, making our trip smooth, enjoyable, and completely stress-free. We truly appreciate the excellent service and highly recommend this company to anyone traveling in Vietnam. Thank you, Mr. Than and Ivy, for making our journey such a wonderful experience!

Super enthusiastic driver, very comfortable car.

The driver was very attentive and considerate of my needs. He picked me up on time, even though I arrived a little later than expected. I am very grateful to the driver and customer service for their great support.

The bus was new, the driver drove smoothly, and we were picked up right at my location in Ha Long. The attendant was easy to contact and called ahead to confirm the booking and pick-up location. If I have the opportunity, I will choose this bus company again.

Prestigious car, top quality. Next time go and support again

We had booked online and were picked up at the Hanoi office. The driver called us 15 minutes before to let us know he was on his way. The departure was punctual, the journey went very well, the seats were comfortable. We had chosen the drop-off at Tam Coc when booking online, the driver left us near our accommodation.