Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend

- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.

We traveled from Ha Long to Hanoi by a comfortable bus, and the experience truly exceeded our expectations. The bus was very comfortable: soft seats, a clean interior, and a pleasant atmosphere throughout the journey. A big plus was that each passenger had access to a personal phone charger, which made the trip even more convenient. We also want to highlight the excellent service: we were picked up directly from our hotel and dropped off exactly at the address we requested. Everything was well-organized, punctual, and very comfortable. A great experience — we highly recommend it! A fantastic experience — highly recommended!

The bus runs smoothly, good service, enthusiastic staff

Helpful staff. I had to change my departure date twice, once three hours before my scheduled departure. There was no problem with the operator. The driver came and picked me up. The trip was pleasant in a well-maintained coach. Upon arrival, the staff asked if everything was okay and if I had made it to the hotel. I'm returning.

We booked a transfer from Halong to Hanoi, and the carrier exceeded our expectations. From the start, communication was outstanding — they contacted us right away and gave us very detailed information about the pickup, timing, and what to expect. The support team really stood out. They were polite and genuinely invested in making sure we arrived on time, which mattered a lot since we were heading to the airport. The driver was also fantastic: punctual, professional, and he even sent us live tracking while he was on his way to pick us up, so we knew exactly where he was. The ride itself was very comfortable, and I was pleasantly surprised by the massage chairs in the limousine — a detail I didn't expect and really enjoyed. Overall, everything went perfectly: punctual, well organized, and stress-free. I would happily recommend this carrier to anyone traveling between Halong and Hanoi.

The bus was new, the driver drove smoothly, and we were picked up right at my location in Ha Long. The attendant was easy to contact and called ahead to confirm the booking and pick-up location. If I have the opportunity, I will choose this bus company again.

Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements

Prestigious car, top quality. Next time go and support again