The staff were friendly and enthusiastic, the facilities were comfortable, and the drivers were safe. I always support them. My only small request is for assistance with transportation, as I'm a student and the bus station is quite far from my school.

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

Great services... I will definitely use their service again if I have the chance, but I won't buy tickets through the cheap bus app again because it hides the behavior of the Dalat bus company on my previous trip. My 1-star review was rejected with the reason "the bus company has already handled the issue with the customer," even though I am the customer and my experience says it has been handled. Who handled it?? I don't know, so I still bought tickets this time. After this, my entire company will permanently delete the cheap bus app because of this terrible handling. We will also write reviews on various platforms about my experience with both Dalat and the cheap bus company. Thank you.

I booked a cheap ticket thanks to the bus company. I took the route from Duc Long bus station to Mien Dong bus station, everything was good. The new bus was clean, the seats were very good, I didn't have body aches like some other buses, I arrived in Saigon feeling fine. If you get off the bus along the way, pay attention and it will be fine.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.