The female staff at An Duong Vuong office is very polite and cute. The driver is normal. I think it's okay compared to what I read through reviews on gg map and on the app (maybe it's just luck). I don't know if the car was driving recklessly or shaking or not, maybe I fell asleep because I was carsick.

The bus departed earlier than scheduled, so I didn't have time to board. A staff member then helped me resolve the issue.

There is quite good private transportation support. The VIP seats were comfortable but the bus was running a bit late, but luckily my flight was delayed so I didn't have to wait long for the bus. Next time I will definitely go again.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.