Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.

Ms. Hai's cars are always ok. The driver and the bus attendants are very enthusiastic.

I booked a cheap ticket thanks to the bus company. I took the route from Duc Long bus station to Mien Dong bus station, everything was good. The new bus was clean, the seats were very good, I didn't have body aches like some other buses, I arrived in Saigon feeling fine. If you get off the bus along the way, pay attention and it will be fine.

The garage service is very good, new cars, clean rooms and blankets, there are transfers at both ends of Gia Lai and Saigon, convenient for passengers to travel, staff attitude is very enthusiastic and cute. At first, I was a bit hesitant to book a test drive because the reviews on Google for service were not good, but after experiencing it, I give the bus company 10 points! I have introduced acquaintances who often travel SG-GL to Hoang Thuy garage. I hope the garage will grow and improve its services! Next time I have the opportunity, I will continue to choose Hoang Thuy ❤ bus company

The sleeping area is a bit narrow but comfortable enough for the journey. The rest is too good with quality commensurate with the ticket price

Overall it's very ok. Book tickets through the app with many payment methods, easy, clear and easy to understand. As the day approached, the garage called to confirm. Go to the ticket exchange counter and get on the bus.

I am very satisfied with this trip, good service, the car also called 30 minutes in advance to notify that the car was almost there. On time too. I see everyone's reviews are too bad, but it was my first time going and everything was okay and the guys were happy, but the car facilities are old, so they should be refurbished.

review of a trip to experience the premium double room car service: + The car rides smoothly, cold towels and cakes are served. At first I thought it would be charged but when I asked the staff they said it was free, so I asked for 2 seats. Delicious + Professional staff and driver, use very good app, collect money with QR code to scan, no need to discuss + The fenders on the car are still very new, it seems like the car I drove was newly purchased, so there is still a plastic bag Yes, this bus company invested a lot + in general about the service, I rate it 9.6/10 - The car goes a little faster and it's ok, the transfer goes a little faster to help reduce detours and it's ok, everyone should choose and experience it. Try it out, no need to fly and waste money

The bus service is good, friendly, on time, clean, comfortable. Will continue to support next time.