review of a trip to experience the premium double room car service: + The car rides smoothly, cold towels and cakes are served. At first I thought it would be charged but when I asked the staff they said it was free, so I asked for 2 seats. Delicious + Professional staff and driver, use very good app, collect money with QR code to scan, no need to discuss + The fenders on the car are still very new, it seems like the car I drove was newly purchased, so there is still a plastic bag Yes, this bus company invested a lot + in general about the service, I rate it 9.6/10 - The car goes a little faster and it's ok, the transfer goes a little faster to help reduce detours and it's ok, everyone should choose and experience it. Try it out, no need to fly and waste money

I always choose Phi Hiep to accompany me on long trips...

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.