First time taking the Binh Thuan-Ben Cat route and choosing the TT bus due to the suitable running time. Seeing a 1* review leaving customers at the wharf roundabout, not picking up customers... I was a bit hesitant but had no choice. The car has no navigation but runs on time, only a few minutes off. Drivers and car assistants are friendly and drop passengers off at the door. The car is clean and modern, but the air conditioner is missing, so the air is cold. 10 points for the quality. Will go again if given the chance.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

I always choose Hoa Thuan Anh buses for my trip from Cam Ranh to Ho Chi Minh City. I've used them many times since 2014. I've traveled with many other bus companies, but I find Hoa Thuan Anh buses very smooth, even on bumpy roads. They're much smoother than other buses. The buses are clean, and there's no unpleasant smell. For example, I always have to wear a mask when boarding other buses, but with Hoa Thuan Anh, I don't need to. I've never heard any of the drivers yell at or scold passengers.

The car runs ok, total time from transfer to Phan Rang office is 6 hours 30 minutes. The detailed itinerary is as follows: 11:30 start transfer from District 5 office to the new BXMD -> 12:30 the car starts departing from the new BXMD -> run on National Highway 1A for about 2pm to Xuan Loc, stop -> then run the high section Speed to Phan Thiet, turn down Highway 1A and go straight to Phan Rang -> arrive at Phan Rang office around 6:00 p.m.