Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend

- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.

Hanoi to Ha Long trip. A driver contacted me through WhatsApp to coordinate my pick-up from my stay, then when we got to the office, I was transferred to the limo van and off we went, with a short 15-min roadside stop for restrooms and purchasing snacks. We left a little late but the whole trip still only took about 2 hours so I was happy with the efficiency.

We had booked online and were picked up at the Hanoi office. The driver called us 15 minutes before to let us know he was on his way. The departure was punctual, the journey went very well, the seats were comfortable. We had chosen the drop-off at Tam Coc when booking online, the driver left us near our accommodation.

The bus runs smoothly, good service, enthusiastic staff

Got to my destination safely and on time. Convenient stops for food . Overall a very efficient service . Will be using this company again during my time in vietnam

Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements

Super enthusiastic driver, very comfortable car.

The ordering process was fast and easy. The company contacted me on whatsapp to confirm our ride and gave me clear instructions on when and where to wait for pick-up. The car picked us up on time and the driver helped us with our luggage kindly. We were given a bag with water, sesame bun and wet wipe. The driver was driving quite safely for the vietnamese standarts. We made 3 stops on the way from Ha Noi to Sa Pa which was good, he even told us for how long we're stopping. The only unpleasant thing was that the driver had a friend or family member sit behind him and they were shouting (talking loudly) the whole time, which was so uncomfortable to be listening to for 6 hours.

Very clean, in great condition, and super comfortable to ride! The business communicated promptly, and everything was perfect!