Shuttle buses within Hanoi/Vinh should add more pick-up/drop-off location options on the Vexere APP. I was the one who called to request additional information when booking tickets in Vinh city. Wishing Sao Nghe will always be the number 1 choice of Nghe people when returning to visit their hometown! China Yen

First time experiencing Nam Quynh Anh's VIP sleeper bus and found it very good. Super spacious bed, fully equipped. What I can't do without is the battery charger and the wifi is very complete. The car supports door-to-door pick-up by shuttle bus, so it is very convenient. After booking tickets, everyone should call the bus company to register for a transfer to Vinh.

The service is very good, the customer service staff is very friendly and enthusiastic, the car runs on the highway so it takes only 4 hours from Vinh to Hanoi, the bumpy car is due to the road everyone.

The garage has a very good and professional service attitude. I was quite surprised because the pillows and blankets were all wrapped in clean plastic before guests got on the bus. Will continue to support this company if given the opportunity

Friendly. The bus runs earlier than the ticket booking time. Very good service

Enthusiastic, reputable, great quality garage!

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

Great, clean car, polite co-driver

Driving so fast, starting at 11:30 from Bac Nghen and arriving at 27 Nguyen Hoang at 4:20. If you adjust the speed, the arrival time is about 6:00 which is great

I chose HK Bus again after booking a bus to Sapa. The drivers were very friendly. The bus company supported a transfer when I suddenly requested. My friend forgot my things on the bus after being dropped off at the airport, I quickly called the driver and surprisingly the driver did not blame me and was willing to wait for me to get my things back. The driver's interface was quite confusing but extremely friendly. Thank you HK BUSLINES for making my trip more wonderful. I would like to thank the driver and the bus company. I will still choose HK BUSLINES for future trips.

The car runs on time, clean and private. Will book again.

The bus company is friendly, enthusiastic, and leaves on time. Modern and clean facilities. However, we have to transfer twice so it takes a little more time.

The car runs on time, the service staff is enthusiastic and friendly, and returns at the right place