The driver named Hung is very friendly and enthusiastic. My family, my husband, my wife and 2 children booked the Vung Tau - Saigon flight at 12:30 on January 18, 2022. Even though he returned more than 2 hours late due to a flat tire incident in the middle of the road, he still recognized Mr. Hung's sense of responsibility. Customers are willing to cancel the trip if they feel it is not safe for the trip, but in the end, even if the whole family waits a little late because there is a request, they should stop by the repair station and replace car parts and then continue traveling. I hope Huy Hoang bus company will take note of today's incident and fix it, as well as commend you for the safety of all passengers on the same trip. Continue to support Huy Hoang garage simply because of Mr. Hung's small but "MIND" action.

It's been a long time since I've experienced a trip with such good service quality. After booking the ticket, the bus company called to confirm the ticket for me 1 day later, and 1 hour before departure, the bus company called to confirm again and provided the driver's phone number and the car number. Good service, clean car and the driver drove very smoothly.

I don't know how to express my emotions when receiving such dedicated care. Before the bus left, a cute operator called to inform her that the driver would call to pick her up 30 minutes before departure time. At this point, a driver with a soft, polite voice asked: Where are you? I'll come pick you up. Even though the road was a bit crowded, the driver still tried very hard to catch the flight of another passenger in the car, but the car drove very smoothly, without any shock. I noticed that every time I called a passenger, the driver always welcomed the passenger in a soft voice, unlike other cars I've been on. I really like it. Will definitely go again next time

They were amazing even looked after our bags while we had some food then took us to the airport for our flight home could not have been happier or more grateful I would highly recommend all the team thanks from Tony and family from Australia

I'm very satisfied. The car is spacious, airy, the seats are big, there is mineral water and wet towels for each seat. The bus station in District 1 is very cool, from the ticket office lady, the driver to the security guard. Everyone is cute and enthusiastic. I just arrived at the bus station, it was raining, the staff immediately opened an umbrella for me to sit in the bus station and wait. The driver drove very smoothly, I slept from the start of the trip until I arrived at my destination. When I arrived in Vung Tau, they took me to where I would stay (The Song) without any extra charge and I didn't need to change cars for any transfers. After booking the ticket, the bus station will call to confirm, and when it's almost time to depart, the bus station will also call to remind me. I'm very satisfied. I will support the company every time I have the opportunity to go to Vung Tau ❤️❤️❤️

Great ride. The drive was smooth, the car was clean and the bus wasn't full. A poor baby started puking, but that happened, and the driver had bags and everything ready. There's also a setive stop on the way to vubg tau

Trip from HCMC to Vung Tau. Driver called before the pick-up timing. To check whether available to move off early. They will check the passengers who are children or maternity and assign the seat accordingly for safety. There is space to put your luggage. The charging port and LCD screen are not working at my seat. The back roll of 3 seats is very comfortable and you can adjust the seat to the maximum compared to other seat. It comes with massage seat. One stop point for Toilet break available. You can choose the option where to drop off compare to other services. The driver is very good drop off at our apartment. The staff at the office can speak English and is very friendly. I will recommend this transport service company to everyone for safe travel. Trip from HCMC to Vung Tau. The driver calls before the pick up time. To check if ready to move soon or not. They will check whether passengers are children or pregnant and arrange appropriate seats to ensure safety. There is space to put your luggage. The charging port and LCD screen are not working in my seat. The 3-seat rear seats are very comfortable and can recline to the maximum compared to other seats. It comes with a massage chair. Have a restroom stop available. You can choose the option of where to stop compared to other services. The driver was very good at dropping off passengers at our apartment. The staff at the office can speak English and are very friendly. I will recommend this transportation service company to everyone for a safe trip.

This is my first time riding Kumho bus company. I feel 98% satisfied in many aspects, from price, facilities, service to time. Before booking the car, I read negative reviews left by customers. I wanted to see what it was really like so I tried it once. Maybe I'm lucky, I haven't encountered any bad things. However, the trip will be more complete if the driver is enthusiastic and responsible and does not talk too much on the phone or make noise during the first stretch of the road. I will continue to support the garage. Hope next time will be better. Sincere thanks to the garage.

The staff was very enthusiastic and courteous, calling to ask again about the pick-up point and pick-up time. The drivers are very pleasant and do not smoke in the car like other car companies. Love the drivers because I can't breathe when I smell of cigarettes. The car is beautiful, has its own lights that can turn on and off automatically when needed. Very clean, the car's glass is clean and clear, unlike other cars, where the glass is blurred due to water stains. Curtains create a very private feeling. There is a phone charging socket. People of 1m8 to 1m9 can lie comfortably. But it seems that the width of the glass row is a little smaller. The big minus point is that there is wifi but it cannot be used. I hope the bus company invests more in wifi. The car has up to 2 drivers and 1 waiter, a total team of 3 people, and they are well-trained to serve customers with standard service style. The time the car stops for passengers to go to the toilet is very reasonable, without feeling full. In general, it is only 50k higher but much more comfortable than other cars. Service exceeded expectations. True pictures, true service. Will recommend to friends

Very good experience. The bed is spacious, has a pillow, a night light, and a lamp in the room for reading. The bed sheets and blankets are very clean and tidy. The car is comfortable and runs smoothly. The driver and staff are also friendly and polite. There is a shuttle bus to Tuy Hoa city center, which is very convenient. The ticket price is reasonable. Overall, I am very satisfied, thank you to the car company.