Great experience with Thiên Kim Limousine bus. Parents were picked up right from the airport, and the driver was very punctual. They were brought directly to the hotel, arriving even earlier than scheduled. The bus was clean, spacious, and comfortable, with relaxing music during the trip. The support team in the Zalo answered all questions in detail and even sent photos of the pick-up spot and the bus when needed. Everything went smoothly from start to finish.

Highly rated for the driver, as for the conductor, the bus company should review. Obviously, the seat was booked in advance, but when he got on the bus and saw someone sitting there, the conductor told him to give it to that person. I was suspicious that the person was the conductor's family member or not, so he got priority like that. Why did he book a seat? But the driver stepped in to resolve the issue, so I rate 5 stars for the driver.

I was at the designated meeting point, and they asked me to go to another one a 10-minute walk away. I told them I couldn't walk with all my luggage and that I had already taken a taxi. They immediately sent me a taxi, paid for by them, and dropped me off at my hotel at the arrival point. The text message responses were clear and quick, so I was very happy. I arrived an hour after the scheduled time, but that didn't bother me. The bus was comfortable and clean.

The car is comfortable, convenient, has a type C charging port for iPhone, the air conditioner is very cool and the car is equipped with blankets and mineral water. The driver and the bus conductor are friendly and pleasant. The bus picks up a bit later than the time on the app, so if you are afraid of missing your flight, you should book an earlier trip to avoid delays. I recommend everyone to try this car once.

The car runs smoothly. My suggestion is that we should call the customer on the same day to inform them of the trip so they can feel secure. The customer service staff who book tickets via the bus company's phone number should talk politely to bring convenience. feel for customers