Driver was on time and called me 20 minutes before arrival. Driver also asked me if I wanted to be dropped off at a specific address other than the main drop off point. I was dropped Right at my apartment which was super convenient and avoided the cost of a taxi. I will definitely be using this provider from now on with my limousine van needs.

I have taken the Hue - Da Nang route many times but have never been satisfied with this trip to the point of saving the number to book it later for sure. The pick-up time was very punctual, other bus companies are often late, so I was very surprised by the punctuality of the bus. The bus was clean, ran smoothly, smelled of essential oils, and was not smelly or dirty. The bus was new. The driver I took today was a sick friend born in the 1990s, drove very well and was extremely safe. This was the first time I took this route and saw the driver obey the speed limit signs, did not use the phone while driving and was very focused, changed lanes slowly and observed carefully. Picked me up from Da Nang at 2:30 and dropped me off at home at 5:00, the best experience among the bus companies I have ever taken.

The bus company is dedicated, they called me before picking me up so I could prepare, the driver is friendly and drives well. Sometimes there are many shortcomings but in general the bus company is ok, so everyone should book it.

Thanks driver, I arrived at the place my daughter forgot her phone in the car and the driver enthusiastically stopped to return it!

Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements

Higly recommended! They contacted me via WhatsApp in english for the details of the trip (license plate of car, meeting point etc.)

The bus company helped me quickly book another trip for the same day because I had health problems. The operator and driver are very enthusiastic!

Good and efficient trip. Quoc, bus manager for the journey was great, he kept us informed of changes and arranged free transport to our hotel from bus terminus. Excellent job. Would recommend Vietnam Travel Bus again.