The bus was punctual, fast, and very safe. It felt like a family ride, so it was quite convenient. However, customer service needs a slight improvement; no one contacted customers to confirm the pick-up time or anything like that. Without prior preparation, wouldn't it be very rushed or lead to unexpected problems?

The driver was friendly and very professional. I will continue to support him 🥰

The journey went well. We arrived early and the driver dropped us off at our hotel!

Thanks driver, I arrived at the place my daughter forgot her phone in the car and the driver enthusiastically stopped to return it!

Higly recommended! They contacted me via WhatsApp in english for the details of the trip (license plate of car, meeting point etc.)

As soon as I got on the car, I was quite satisfied because the car did not have the usual bad smell like other cars. Before picking up, the driver called to schedule a time in advance, so it was very convenient for me to arrange my work. The car was on time. I get carsick but I was quite comfortable on this trip. The driver was extremely cute. Hung Thinh Phat will be my first choice every time I travel from Hue - Da Nang - Hue.

The car was clean. The driver was friendly. The car ran on time.

Easy communication, double confirmation and information via Whatsapp. Available to book spontaneously and it was clear where we were supposed to be picked up / dropped off and at what times exactly. Even though the driver had a different drop off location for us, we were able to go to our preferred one.

driver cant speak english but he waited at vincom platz 30mins ahead departure. although no phone number is provided，its still easy to find him，just at the right place. most important：he is very on time. 2hour15mins to our hotel in da nang. i want to tip him but my wallet is in my luggage，so I would say happy new year here，hope he can see it. He is a very good driver！