I was at the designated meeting point, and they asked me to go to another one a 10-minute walk away. I told them I couldn't walk with all my luggage and that I had already taken a taxi. They immediately sent me a taxi, paid for by them, and dropped me off at my hotel at the arrival point. The text message responses were clear and quick, so I was very happy. I arrived an hour after the scheduled time, but that didn't bother me. The bus was comfortable and clean.

Highly rated for the driver, as for the conductor, the bus company should review. Obviously, the seat was booked in advance, but when he got on the bus and saw someone sitting there, the conductor told him to give it to that person. I was suspicious that the person was the conductor's family member or not, so he got priority like that. Why did he book a seat? But the driver stepped in to resolve the issue, so I rate 5 stars for the driver.

Thanks to careful research, I was able to choose a quality bus company, although the price is the same as other companies, the car is beautiful and the seats are big.

I booked a car on the airpay payment system and received a 10% discount. The driver scheduled a pick-up time 1 hour and 30 minutes before departure time. The driver was friendly and cute. The car was clean and comfortable like a family car. The driver drove on time. Along the way, there are stops at rest stops. In general, it is very convenient to book a car on the vexere app. Thank you to the bus company and vexere for giving me a comfortable and safe trip

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.