I was late for my flight but the bus company still waited for me. Thank you for your good support.

I took a sleeping bus on my way here..Well, it was a fun experience, and I came comfortably. However, the driving time was too stuffy on the road, so I found a limousine bus. I heard that the driving time was 5 hours, but I didn't make a lot of honking sounds.. My goal is to achieve it. If it's daytime and you don't have to sleep, it's highly recommended. But the usb charging of the air conditioning/seat is random. It would be satisfactory to check that, but isn't that the same for sleeping buses:)

I had a very comfortable and safe journey. This bus supports foreigners very enthusiastically. Me and my friend were very happy for the staff's help. Vietnamese people are very friendly, very nice.

Bus driver can speak English. Good for us foreigners. However some of the driving patterns make me feel insecure, for example, overtaking cars when going up the hill with no vision of incoming vehicles, Sometimes hands off driving. Texting, calling during driving.

The place is quiet and comfortable. Staff is ok. Cheap price. Doesn't force customers like many other places

The first time I booked a car for the whole group, I was very nervous, but I didn't expect to receive enthusiastic advice from the staff. The garage was extremely fun, high quality, and safe. Will definitely order again next time

Excellent driver, very friendly. We would use this service again. Good music and air cond. Scott and Lauren

Driver was safe, on time and showed care for all passengers. :)

Pretty average quality. The bus company needs to update information about the journey time accurately.

The ladies at the office in Hanoi have clearly been trained well in customer service as they were very friendly and helpful. The bus stopped twice in 6hrs which I feel was appropriate and the driver told us in English how many minutes we’d be stopping for (we haven’t had this anywhere else in Vietnam so we were surprised!). They even dropped us off at our hotel in Ha Giang which I wasn’t expecting as the ticket said we’d be dropped off at their office. I would say this is a very good company to travel with.

The car is beautiful, clean, and the equipment on the car is almost new. The driver drives safely and has a gentle attitude 😇 The bus is a bed but is also suitable for tourists because there is a very cute English-Vietnamese tour guide, Anh Phuc, on board. In addition to providing information about Hanoi, Sapa is also very humorous and witty, picking guests up and packing thoughtfully. The above things have made my experience of traveling to Sapa more meaningful that I did not have this feeling when traveling through other bus companies before. Thanks Green Travel