Good service attitude, comfortable seats

- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.

The bus is a standard model, so it isn't the newest, but all the services are excellent. Two drivers take turns driving, ensuring safety. The manager is friendly, and the three staff members take good care of foreign passengers. It has air conditioning and USB charging, and the bus stops frequently at rest areas. The restroom fee is 3,000 VND. There is a variety of snacks available. You just need to wait inside the bus terminal for departure, but due to delays, the journey takes about 9 hours. I am satisfied with the 480,000 VND bus.

We traveled from Ha Long to Hanoi by a comfortable bus, and the experience truly exceeded our expectations. The bus was very comfortable: soft seats, a clean interior, and a pleasant atmosphere throughout the journey. A big plus was that each passenger had access to a personal phone charger, which made the trip even more convenient. We also want to highlight the excellent service: we were picked up directly from our hotel and dropped off exactly at the address we requested. Everything was well-organized, punctual, and very comfortable. A great experience — we highly recommend it! A fantastic experience — highly recommended!

Thank you☺️ despite all the language barriers and 20+ random taxi drivers trying to impersonate Vexere services and take me somewhere while i was waiting for my shuttle, i was still able to make it from China border to Ha Long with Vexere again🎉

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

I was very impressed with the car driver (the limousine picked up passengers in Long Bien and then divided the passengers into different cars to take them back to the hotel). The car driver who took me back to the hotel was very good. He pointed out and guided the famous places and dishes in Hanoi. I noticed that when he dropped off passengers, he always got out of the car and opened the car door for the passengers (small). details but demonstrates very good service attitude). My mother really likes this driver because he shares with her very impressive life perspectives. I didn't ask for his name, I just knew he was in Ninh Binh. I hope to have you drive again next time and have more trips so that more people know you.

The bus company enthusiastically supports changing flights. Even though it was close to the time to pick up passengers on the shuttle bus and the ticket cancellation deadline was overdue, when I called to request a change of flight, the company still enthusiastically supported me and arranged the seats in the right position.

The service was good, the car ran on time, the driver was safe and courteous, and the car was clean. Good!

The driver was enthusiastic and attentive, and arrived on time. Thank you very much. I will book again.

1. tin nhắn hoặc lời nhắc tự động sau khi khách đặt vé để họ đến đúng giờ(nếu không sẽ bị trễ chuyến). 2. lái xe khi dừng đỗ cho khách đổi từ ghế sau lên ghế trước cạnh tài xế chú ý cửa lên tránh miệng cống(để đảm bảo an toàn cho khách- tại HN: miệng cống bằng sắt chữ nhật dạng ô lưới, cửa miệng cống còn kết nối với vỉa hè tương đương 1 viên gạch lát viền vỉa hè 50-60cm. 3. Thái độ và tay nghề tài xế tốt. Bác tài đã cố gắng để về đến Tng kịp 20h, để khách nối chuyến Xe 11 chỗ nên thoáng đãng.

If I could give this transfer service 10 stars, I would. My husband and I recently used their service for a transfer from Noi Bai Airport (Hanoi) to Halong Bay, and I am writing this review not just because the service was good, but because they were absolute heroes. Our flight was severely delayed, and despite our best efforts to communicate, we arrived at the airport over two hours late. We were stressed, exhausted, and fully expected to have missed our pre-booked transfer, potentially jeopardizing our entire Halong Bay cruise the next day. To our utter amazement, our driver was still there, patiently waiting for us. He calmly helped us with our luggage and got us into a very comfortable, clean, and air-conditioned vehicle. The journey itself was smooth and safe. But what truly sets this company apart is their incredible customer service and understanding. They went the extra mile (quite literally!) to ensure our vacation wasn't ruined. Highly, highly recommended!

Super enthusiastic driver, very comfortable car.

Super enthusiastic driver, very comfortable car.