I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

Bus quite nice, but didnt have pillow, didnt get assigned seats, and was more than 1 hour late, but that didbt matter because of good driving, nice staff, and quiet atmosphere to sleep! Overall happy as i was able to sleep well!