Drivers, please do not use the word “MOTHER” in your sentences! Sometimes the speaker just says it out of habit, but in fact, adding that word in the sentence makes people like us women feel offended. Because the Bus Company asked for a review, we gave a good review, and would like to propose our wish to make the Bus Company CIVILIZED, POLITE, AND HAPPY for everyone. Thank you for everything! Wish you good development.

The garage has a very good and professional service attitude. I was quite surprised because the pillows and blankets were all wrapped in clean plastic before guests got on the bus. Will continue to support this company if given the opportunity

Shuttle buses within Hanoi/Vinh should add more pick-up/drop-off location options on the Vexere APP. I was the one who called to request additional information when booking tickets in Vinh city. Wishing Sao Nghe will always be the number 1 choice of Nghe people when returning to visit their hometown! China Yen

The car is comfortable, clean, trustful and will use the garage service next time

It’s clean and just like new one. Travelled from Hue to Hanoi with VIP cabin. The price is totally reasonable! It’s very comfortable and you can totally lay down to sleep. I think they are better than other companies. The company also offered the free shuttle bus service from the hotel to the bus station!!!! The only thing is that the communication for the shuttle bus service can be more effective. E.g. From the app it said pick up should be around 6, then updated pick up info (pick up at 730) from company via email at 720. At last, the shuttle came at 8. It’s a little scary and worry for those who had no experience with it. *May be it’s better to go to there company’s bus station to manage all the booking! The staffs are always helpful too!!!

At first, the car reported a surcharge and I was a bit worried, but then I was changed to a VIP car. The seats were very spacious and comfortable, and the service was quite good.

Driving so fast, starting at 11:30 from Bac Nghen and arriving at 27 Nguyen Hoang at 4:20. If you adjust the speed, the arrival time is about 6:00 which is great

In Vinh city, pick up by sleeper bus, then go to Bac Vinh to arrange passengers before leaving, so for passengers from Quan Hanh overpass going to Hanoi, there is no need to wait, so the trip is very smooth. From BigC Thanh Hoa to Hanoi, it only takes 2 hours. I went from Vinh city, so waiting for passengers at Bac Vinh station was quite impatient. Good service, reputable bed, funny and calm driver.

The bus company is friendly, enthusiastic, and leaves on time. Modern and clean facilities. However, we have to transfer twice so it takes a little more time.

The bus is on time. Good customer service. Spacious and comfortable bed. Full amenities on the bus, and tickets are also available at a discount. 10 points

The car runs on time, clean and private. Will book again.

Honestly, I really appreciate the drivers. I'm not used to it yet in Hanoi. I keep changing drop-off locations but they're still okay.

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.