The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

I want to leave a review about the transportation company. I was worried because of some reviews, but the trip turned out to be very comfortable. The staff were very attentive: they escorted me to my seat, helped load my luggage, and even helped pack my shoes. The only thing is that the bus arrived an hour before departure, same as I did, so I don’t know what would have happened if I had come at the time indicated on the ticket. Overall, I was very satisfied with the trip and I’m glad I chose this company.

The car was running smoothly and the garage was very enthusiastic. They arrived 15 minutes late and told me the bus was still waiting. Hi, when I ordered the car, I had 1 more day to get in. Someone in the car would call and call so many times, I was afraid of being scammed, oh my God ((( Because the car was hong kong). It's parked at the station, so when we get to the station, someone will come pick us up and take us to the bus. This part I thought I'd been scammed. Episode 2 was so confused. When I got to the bus, I looked at the bus and then came back to my senses. It was truly an interesting experience 🥲🥲🥲

Courteous and enthusiastic staff. New, clean car. The meals were delicious and decent. Generally satisfied.

The transportation company contacted me proactively, provided clear instructions, and the journey was smooth and comfortable.

It was an amazing ride. Comfortable bus, charging sockets, water, we stopped many times on the way at got to Nhà Trang 7 hours earlier!!! Highly recommended ♥️♥️

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.