My trip from Ho Chi Minh City to Gia Lai was with TT bus company, but I wasn't satisfied, so I tried Duc Dat bus company. The driver, conductor, and call center staff were all very friendly. In Gia Lai, someone called ahead to give the driver's number, then I went to the bus station to wait for the bus, unlike the Ho Chi Minh City trip where you have to change tickets. Before boarding, the driver asked for my name and the phone number I used to book the ticket. The bus was slightly late (because some passengers arrived late, so they had to wait for them, but the bus arrived on time). But it ran incredibly smoothly, without sudden braking like with TT buses. The downside: the buses are older than TT buses, the interior isn't as luxurious, but they both have USB A ports for charging. The upside: polite service, no smoking on the bus, individual mini pillows, and a smooth ride.

The bus conductor and driver are all attentive, reminding passengers of break times or arrival times... the bus runs on time and arrives much earlier than expected... great driver... even though it runs a bit fast... but as long as you are alert, healthy and have a firm grip on the wheel, it's fine. The facilities are very clean and fragrant, you can lie down for a bit and fall asleep, easy to sleep... and the engine is not noisy, but I don't know about others, but my ears get a little ringing when I hear the engine running for a long time. Suitable and convenient for those who need to go from Ho Chi Minh City (Mien Dong bus station) to Mang Den for a visit!

I booked a cheap ticket thanks to the bus company. I took the route from Duc Long bus station to Mien Dong bus station, everything was good. The new bus was clean, the seats were very good, I didn't have body aches like some other buses, I arrived in Saigon feeling fine. If you get off the bus along the way, pay attention and it will be fine.

The bus was very new and clean. The driver drove carefully, stopping at a few points along the way for passengers to use the restroom and eat. Very satisfied!

Overall it's very ok. Book tickets through the app with many payment methods, easy, clear and easy to understand. As the day approached, the garage called to confirm. Go to the ticket exchange counter and get on the bus.

The driver and the conductor were very cheerful.