The bus company is ok and picks you up on time. However, the drivers and drivers neglected to fix the problem of restricting smoking in the car, which was ok. Because not all passengers are comfortable with the smell of smoking. I've been a passenger in many bus companies that are private, but please follow the way Phuong Trang Busline operates, from the switchboard to the rules... Even if the ticket is more expensive, it's still acceptable..

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

The driver is friendly and the assistant is enthusiastic.

The first time I went, the driver picking up and transferring in the city was also a GL-SG driver, running very smoothly, not speeding, overtaking, braking quickly, stuffing like some guys in Germany, attentive service, fragrant blankets and pillows, toilet slippers folded neatly into pairs for easy access for guests. From now on, we only go to Kinh Dien Hong, (the Nong Huyen stop at EAHLEO, the toilet is too dirty, after going all the way, wanting to eat is the only minus point best)

Car number 00971 has 2 talented guys who are very funny, open and gentle

The garage service is very good, new cars, clean rooms and blankets, there are transfers at both ends of Gia Lai and Saigon, convenient for passengers to travel, staff attitude is very enthusiastic and cute. At first, I was a bit hesitant to book a test drive because the reviews on Google for service were not good, but after experiencing it, I give the bus company 10 points! I have introduced acquaintances who often travel SG-GL to Hoang Thuy garage. I hope the garage will grow and improve its services! Next time I have the opportunity, I will continue to choose Hoang Thuy ❤ bus company

The garage service is very good, new cars, clean rooms and blankets, there are transfers at both ends of Gia Lai and Saigon, convenient for passengers to travel, staff attitude is very enthusiastic and cute. At first, I was a bit hesitant to book a test drive because the reviews on Google for service were not good, but after experiencing it, I give the bus company 10 points! I have introduced acquaintances who often travel SG-GL to Hoang Thuy garage. I hope the garage will grow and improve its services! Next time I have the opportunity, I will continue to choose Hoang Thuy ❤ bus company

Very good from service to way of talking

Overall it's very ok. Book tickets through the app with many payment methods, easy, clear and easy to understand. As the day approached, the garage called to confirm. Go to the ticket exchange counter and get on the bus.

Drivers and drivers are enthusiastic and polite. Check for enough passengers every time you get on and off a stop. Comfortable car (I took the car for 520k/ticket). The stop is relatively clean (I give it 7/10). The bus stops at about 2 stops for the whole trip, so if you urinate a lot, try not to drink a lot of water before departing. The departure time on the app will be different from reality, the morning of the departure day the bus company will call to schedule a time. You must arrive on time for the bus appointment.

Probably the best if you haven’t tried it yet. Over past 7 years I have tried almost all the bus providers to Dalat. This one stands out. Seats are comfy,wide & even though the sleeper buses might not appeal to people over 178cm but since the seats are wide, you can still get a comfortable sleeping. Blankets were good & pillows are also good. Going back with this company if I need to go to Dalat again.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.