Guide for first-time travelers Review of the trip from Sai Gon to Nha Trang In Saigon, the bus company has a waiting room, serving snacks such as cakes, water, etc. After getting on the bus and sleeping for about 5-6 hours, you will arrive in Nha Trang. In Nha Trang, the bus company has a free shuttle service, but you must book in advance with the bus company when booking a ticket or when the bus company calls you to confirm your ticket before leaving. After the bus arrives in Nha Trang, you contact the staff (should use Google Translate and give it to them to read) to help you find a shuttle. You should not trust people wearing Grab shirts inviting you to take a ride outside. Talking about the quality of the bus, it is excellent, the bus is made in a cabin style with a space design, there is no toilet on the bus or there is (depending on the type of bus you choose), so you should take a 22-cabin bus instead of a 32-cabin bus for the best experience. Most of the drivers are elderly, so they do not know English, you should use Google Translate to communicate with them. Hope this review will help you when you go

Nice bus, upon boarding they gave us water and a drink from swallow's nests. The cabin has a blanket and a small pillow. If possible, take a large pillow with you, as this one may not be very comfortable. For my height of 178 cm there is not enough space in length. I chose a departure from the office in the center of Nha Trang, where we were picked up by a minibus and taken to a large slipbus, which we already rode on. The departure was on time, we arrived at the place an hour earlier than the specified time

I always choose Hoa Thuan Anh buses for my trip from Cam Ranh to Ho Chi Minh City. I've used them many times since 2014. I've traveled with many other bus companies, but I find Hoa Thuan Anh buses very smooth, even on bumpy roads. They're much smoother than other buses. The buses are clean, and there's no unpleasant smell. For example, I always have to wear a mask when boarding other buses, but with Hoa Thuan Anh, I don't need to. I've never heard any of the drivers yell at or scold passengers.

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

I am very satisfied with the service policy of Phuong Anh bus company.

The driver and the bus conductor are very nice. Yesterday, it was raining. I sat in the car waiting for Thanh Trung bus to arrive. The bus conductor called me and told me to stay in the car and brought me an umbrella. Such a thoughtful action. When I got on the bus, he was afraid I would be cold and brought me a cotton blanket. Every time I got off the bus, he booked a Grab and Be to take me to my destination. They were super enthusiastic. I have used many snow buses from Khanh Hoa to SG, but this bus has the best experience. I bought tickets for my parents to go, and they couldn't stop praising me. Thank you Thanh Trung bus company.