mình vote 5 sao cho nhân viên ,nhất là bạn tên Sim ở văn phòng Nha Trang nhiệt tình,chu đáo,tư vấn tận tình hợp lý,kiên nhẫn nghe yêu cầu thay đổi của khách hàng và giải quyết nhiệt tình thấu đáo.Mười điểm cho thái độ & sự chuyên nghiệp của bạn Sim. Mình ấn tượng với bạn Sim và có hỏi thăm tài xế về bạn ấy và biết bạn ấy là người Đà Lạt ,niềm nở nhẹ nhàng ánh mắt rất tập trung lắng nghe. Thật tuyệt vời Các nhân viên còn lại cũng rất tốt nói chuyện nhẹ nhàng và rất ok,Về thái độ nhân viên &tài xế thì mình chắc chắn ăn đứt các hãng xe dịch vụ hiện nay. Chất lượng dịch vụ trong xe cũng có nhỉnh hơn các hãng khác về thái độ bác tài & xe tương đối ok so với hãng khác Nếu cần tốt hơn thì hãng nên lót tấm nệm mỏng (mình đã từng trải nghiệm) để khi bẩn thì giặt ,chứ nằm trực tiếp trên ghế da thì rất mau hôi và ko vệ sinh được, mình nằm cứ cảm giác nằm chung mồ hôi với người lạ nên mình cứ phải mang cái mền mỏng để lót nằm. Chúc hãng xe luôn suôn sẻ ,thượng lộ bình an Hẹn gặp lại chuyến 5 giờ sáng mai

First time taking the Binh Thuan-Ben Cat route and choosing the TT bus due to the suitable running time. Seeing a 1* review leaving customers at the wharf roundabout, not picking up customers... I was a bit hesitant but had no choice. The car has no navigation but runs on time, only a few minutes off. Drivers and car assistants are friendly and drop passengers off at the door. The car is clean and modern, but the air conditioner is missing, so the air is cold. 10 points for the quality. Will go again if given the chance.

We booked tickets without paying for the Nha Trang-Da Nang journey (which is very convenient if you don't have a foreign card to pay with). We arrived at the bus station (the departure point was indicated on the ticket), and they printed our tickets for us at the ticket counter. We also decided to buy tickets for the return journey directly at the counter, as the price was the same in the app. We first took a minibus to the meeting point, and then transferred to the sleep bus itself. I recommend bringing a warm sweater or a thin jacket/vest, as it was occasionally chilly, and the blankets were old, but they were available. USB ports for charging your phone worked, and there was toilet paper and toilet paper. Everything was quite clean. We traveled back from Da Nang (Da Nang bus station, Terminal B2, Exit 8) on a different type of bus with three rows of reclining seats. It's less spacious, but still quite comfortable and much better than an 8-10 hour ride sitting down. We also stopped near Nha Trang and were then taken to the station by a small bus. They also transport packages during the trip, and there may be stops. I recommend this company and book VIP seats.

Driver Mr. Phung drives very smoothly, at night he uses lights when warning is needed instead of using a horn like many other drivers. => Customers who ride at night sleep very well. Thank you Mr. Phung, I wish you good health and safe trips forever!

The car runs smoothly. My suggestion is that we should call the customer on the same day to inform them of the trip so they can feel secure. The customer service staff who book tickets via the bus company's phone number should talk politely to bring convenience. feel for customers

We made a trip on October 9, 2023 along the Ho Chi Minh City - Nha Trang route. The seat on our bus was narrow in width, but long (my husband could easily stretch his legs). I want to say a big thank you to the bus drivers. we arrived from Ho Chi Minh City to Nha Trang earlier than planned (which was very nice) and also the drivers were very friendly. especially one of the drivers (unfortunately I don't know his name). we were treated to free water and there was a toilet on the bus. when the bus stopped along the way, it was a very good place...unlike what we saw in other companies on different routes. In the future, we hope that other passengers will have the same pleasant experience, and we will use the services of this company again if possible. we made a trip on October 9, 2023 along the Ho Chi Minh City - Nha Trang route. The seat on our bus was narrow in width, but long (my husband could easily stretch his legs). I want to say a big thank you to the bus drivers. we arrived from Ho Chi Minh City to Nha Trang earlier than planned (which was very nice) and also the drivers were very friendly. especially one of the drivers (unfortunately I don't know his name). we were treated to free water and there was a toilet on the bus. when the bus stopped along the way, it was a very good place...unlike what we saw in other companies on different routes. In the future, we hope that other passengers will have the same pleasant experience, and we will use the services of this company again if possible.

I'm impressed by the politeness of the staff that other bus companies don't have. Picking up at Highway 13 and not taking a shuttle bus is something I really like

Everything was okay, the bus conductor on my trip was very enthusiastic. I have a few suggestions for improvement: 1. Expand the number of pick-up and drop-off points. 2. Check that all passengers are on board before departure. 3. When passengers get off at stops, the conductor could speak loudly (during the day) and gently remind passengers at night (as passengers might be asleep and it would be better to avoid disturbing others). My experience was great! But I only traveled during the day! I hope the bus company continues to improve!

The car's interior still smelled new, the blankets were clean, the driver was polite, the car departed on time, but the journey ended two hours earlier than scheduled.

The shuttle bus picked you up on time, the driver was polite and attentive. The 34c car is clean and fully equipped. The driver drives carefully, the assistant arranges passengers' belongings and luggage thoughtfully and carefully. Will continue to support

The driver and the bus conductor are very nice. Yesterday, it was raining. I sat in the car waiting for Thanh Trung bus to arrive. The bus conductor called me and told me to stay in the car and brought me an umbrella. Such a thoughtful action. When I got on the bus, he was afraid I would be cold and brought me a cotton blanket. Every time I got off the bus, he booked a Grab and Be to take me to my destination. They were super enthusiastic. I have used many snow buses from Khanh Hoa to SG, but this bus has the best experience. I bought tickets for my parents to go, and they couldn't stop praising me. Thank you Thanh Trung bus company.