All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

I really like it, oh my gosh, I'm a person who often takes the bus, maybe 10-20 times a year, before that I always took the VTD bus, but today there were no seats left so I booked to try this bus and I love it, the bus runs very smoothly, I get carsick quite easily, the bus shakes a little and I get carsick right away, but on this bus I sit in all kinds of ways, even for almost half the distance I don't lie down, the air conditioner is very cool, not too cold, not too hot, many buses I take have the air conditioner on like in the Arctic winter, the blanket is also very warm, my mom doesn't smell or itch, I feel very secure covering it up. There are some buses with thin blankets, the air conditioner is cold, I put them on at once, it's both smelly and itchy, I don't dare cover it up, there are water at the rest stops to go to the toilet, huhu, many places I've been on other buses don't have water or even paper 😭 but in return, the bed is a bit small, the meal ticket is also more expensive than other buses, the service at the ticket office is a bit harsh, it seems like this bus has also been criticized for its service or something. In summary, cheap price, toilet (with water), warm and fragrant blanket, smooth car, no shaking or motion sickness but small bed, food ticket is a bit more expensive than other cars, ticket service is not good but I am an expert in booking tickets online so in general, great, will be a regular customer in the future 😍😍

We had such a wonderful experience on this bus we rode today! 💯 The unit was very clean, well-maintained, and truly felt premium because of the excellent amenities and facilities provided. Everything was comfortable and organized. The staff and driver were very kind, helpful, and accommodating, making our trip smooth and stress-free. Their professionalism really stood out. Overall, it was the best travel experience for me and my family. We’re very happy and satisfied from start to finish. Highly recommended! 💛 As for the app, it was very easy to use, user-friendly, and convenient when booking our trip. Everything was seamless!

The bus company is ok and picks you up on time. However, the drivers and drivers neglected to fix the problem of restricting smoking in the car, which was ok. Because not all passengers are comfortable with the smell of smoking. I've been a passenger in many bus companies that are private, but please follow the way Phuong Trang Busline operates, from the switchboard to the rules... Even if the ticket is more expensive, it's still acceptable..

The bed is wide and comfortable, the pillows and blankets are very clean and fragrant, you can sit in the right place as booked, good service attitude.

Very good experience with Việt Tân Phát bus to travel between Sài Gòn and Mang Đen, the seat / bed are really comfortable and suitable for tall guys, it is worth paying a little more (compared to other bus lines) for such a long trip. I will certainly use it again later.

Tuet voi, 5-star rating everyone! I took bus 34.

Due to the nature of my job, I frequently travel back and forth between Saigon and Dak Lak. Since using Nhat Anh buses, I've found it very comfortable. The ride is smooth, I sleep well, and wake up feeling refreshed for work. I've heard many people say the bus attendants smoke a lot, and I've noticed they do smoke, but they keep the smoke away from the exhaust vents to avoid affecting other passengers. Since they work late, I understand their behavior. Everything else about the bus company is great, and I will continue to use their services.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The driver was enthusiastic. 10/10

The bus company has been recently updated, so it's very clean. They even have TVs, which brings back nostalgic memories of going to Saigon with my parents when I was a child. The charging sockets have also been updated so they work with all phones. The drivers are polite and friendly, so you can rest assured. The price is also reasonable. Overall, it's great. If you need transportation to Pleiku, ask the drivers to drop you off at Bay Lang bus station – it's right in the city center, so you can get off and have breakfast! 10/10

Overall it's very ok. Book tickets through the app with many payment methods, easy, clear and easy to understand. As the day approached, the garage called to confirm. Go to the ticket exchange counter and get on the bus.

The driver was cheerful, and the assistant driver was kind and friendly. I forgot something, but luckily he was so honest and helpful. Thank you so much to the assistant driver and the driver. I will support this bus company more.