Honest review, no booking at all. At first, when I saw many 1-star reviews, I was a bit worried, not knowing whether to go or not because everyone criticized the car very badly such as: "always late, torn rubber seats, dirty and smelly blankets, rude drivers, ... ", but I still decided to try booking a ticket to experience and was completely surprised by the quality of the car. The car departed on time, before that, the operator contacted me to remind me of the trip schedule and license plate number, in addition, there was a free transfer within a 15km radius. The driver was very funny and polite, the car was new, the toilet was clean, the blanket was very fragrant. 2 people lay comfortably (I am 1m50 - 55kg and my friend is 1m73 - 70kg). The car ran smoothly. The bus conductor was also very gentle and cute, when the car arrived at the stop and I didn't know, he asked us "Are you two going home here, the car has arrived at the stop" 😭. This is my real experience of the first time riding Thanh Binh Xanh's DOUBLE BED bus, I am extremely satisfied, with 10⭐️ I will also rate again, will continue to support TBX if I have the opportunity to go somewhere. I think the 1 ⭐️ rating is for the SINGLE BED bus, or that is the old driver, now the bus has accepted feedback and improved the quality better so everyone should try it (SINGLE BED bus) I have not tried it so I don't know but DOUBLE BED is worth trying with a ticket price of only 480K for 2 people. My trip was DL - BD 00559, if anyone goes on the same trip with me, can give a general rating so everyone knows the real quality of the bus. Thank you to the car company and the driver for giving me a great experience. I wish the driver a safe journey and that the car company continues to improve and develop 🫶🏻

To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

I booked and received e mail confirmation no issues. I was expecting an email or Whatsapp follow up but was surprised when I had an email from Xuan Pha bus saying they would not be able to contact me as I didn't have a Vietnamese phone number. They asked for me to send a photo of my wife and I, which I did, but I was a little concerned. The email also asked that we be at the pick up point 30 minutes before departure. We arrived 30 mins beforehand and before we could locate the bus the driver found us which worked really well. The bus and seating were clean and very comfortable and the driver was really good. I will have no issues booking with Xuan Pha again.

First of all, the bus runs very punctually, both the driver and the ticket sales staff are enthusiastic, etc. I see a lot of people saying that Thanh Lich's service is bad because it doesn't have drinking water and stops to load and deliver goods along the way. a lot, but personally, I think that with the price of 200k for an air-conditioned sleeper car, you shouldn't ask for more, and stopping along the way to load and deliver goods is a revenue problem for the bus company that I personally think I don't mind that, but people who suffer from seasickness will be extremely uncomfortable 😁. In the end, the last sentence is that I am very satisfied with Thanh Lich bus company - the service does not pamper people with seasickness. Where are you 😆

I was at the designated meeting point, and they asked me to go to another one a 10-minute walk away. I told them I couldn't walk with all my luggage and that I had already taken a taxi. They immediately sent me a taxi, paid for by them, and dropped me off at my hotel at the arrival point. The text message responses were clear and quick, so I was very happy. I arrived an hour after the scheduled time, but that didn't bother me. The bus was comfortable and clean.

I left on August 26 but mistakenly booked the departure date as August 27. I contacted the bus company again to ask for support to change the date. The support staff quickly supported me and will go again if I have the chance.