First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time

The garage is new but very enthusiastic and thoughtful. I will continue to support. I have new options when traveling on the Eakar - SG route. I hope the garage will grow and become known to many customers and always improve service quality.

Waited a bit but the driver drove smoothly. Ok

Xe Xe is very thoughtful, enthusiastic and friendly. 1. Pick up and drop off passengers on time 2. Drive safely and smoothly (don't lose traffic safety like other bus companies) 3. Always check all passengers and luggage every time you pick up and drop off passengers. 4. Especially in addition to bedding and other amenities, Hieu Khanh bus also has a pillow. 5. Most especially, passengers are also given a can of chilled bird's nest drink. Ok That's great, I will continue to book bus tickets for my next trips. Wishing the garage to develop in the future and its staff to always be happy and healthy!

Recently, I see that the bus company has clearly improved its service, no longer being grumpy or yelling at customers, and even giving gifts to customers. In general, I hope that in 2025 the bus company will continue to improve its service, then people will definitely travel more.

The car runs safely, in general it's fine

I booked a cheap ticket thanks to the bus company. I took the route from Duc Long bus station to Mien Dong bus station, everything was good. The new bus was clean, the seats were very good, I didn't have body aches like some other buses, I arrived in Saigon feeling fine. If you get off the bus along the way, pay attention and it will be fine.

Very good experience with Việt Tân Phát bus to travel between Sài Gòn and Mang Đen, the seat / bed are really comfortable and suitable for tall guys, it is worth paying a little more (compared to other bus lines) for such a long trip. I will certainly use it again later.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.