I want to leave a review about the transportation company. I was worried because of some reviews, but the trip turned out to be very comfortable. The staff were very attentive: they escorted me to my seat, helped load my luggage, and even helped pack my shoes. The only thing is that the bus arrived an hour before departure, same as I did, so I don’t know what would have happened if I had come at the time indicated on the ticket. Overall, I was very satisfied with the trip and I’m glad I chose this company.

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

The driver was very punctual, had a good attitude, every time the seat was not as chosen, we sympathize with the bus company because there were elderly people so they slept in the upper bed, the driver drove safely.

The service is very standard, the price is reasonable. 2 couples sleep in a double cabin, it's comfortable, the curtains are very discreet and private, the hotline is enthusiastic and the staff on the bus is very funny and cute, it's worth going back many times 👍👍

Very convenient and comfortable, punctual. Friendly and enthusiastic driver.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

This was my second time with this company. I booked the 34-seater luxury bus Hanoi > Hoi An. A few hours before departure, they moved me to a later departure time with their 44-seater standard bus, saying my bus had issues. In the reshuffle they automatically put into a really bad seat. Messaging with them on Zalo before departure (Vietnamese only), I was able to move to a better seat. Hanoi departure was on time at 10:40pm. Pickup is right in front of a cafe near other buses; you'll need to ask at each bus to find yours. Bus was comfortable, seat had a blanket and free water available at the front. Good AC and a comfortable ride. No random people sleeping in the aisle. 8am breakfast stop north of Hue had good prices but only two toilets. Bizarrely, we stopped between Hue and DaNang to change a tire (??). Reached DaNang at 12:30, Hoi An at 2pm. I was very concerned when they changed my ticket at the last minute, but it all worked out okay. Do be aware that as a smaller bus operator, they will have more reliability issues. Some other Vietnamese companies can be absolutely horrible if things go wrong; I was very impressed with their communication via Zalo.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

Excellent overnight bus trip from Hoi An to Da Lat with Viet Lao. The staff was very friendly, the bus was clean, the driver was a good driver, and there was no music or unpleasant noise. All this at a good price with smooth communication in English, so I recommend it. For first-timers: there are no toilets, but there were three stops approximately every two hours (you are notified in advance by announcement). You cannot eat on the bus, but there are restaurants and snack bars at some stops. You must remove your shoes and walk barefoot. At the stops, plastic slippers are provided as you exit the bus; you return them to a bin before reboarding. A small bottle of water, a blanket, and a pillow are provided. There is a USB port. I couldn't get the Wi-Fi to work, but that might be my fault. For those who are overweight or very tall, I recommend taking buses with fewer seats (there were about 35, and I'm not overweight, but it was a tight fit). I recommend the lower and middle seats.

- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.

The staff provided excellent service, were enthusiastic and attentive.

Всем привет! Хотелось бы поделиться своим опытом поездки на слипбасе данной компанией для рускоговорящих туристов, поскольку когда я выбирала, более менее информативных отзывов не обнаружила, а рейтинг всех компаний был сомнителен. Итак,покупала я билеты в Дананг конечно же в этом приложении, оплачивала через куаркод российской картой (сбер). Инфа пришла сразу же на почту и в приложении. Поскольку ранее в одном из отзывов видели инфу,что слипбас может стоять вовсе не в назначенной точке посадки,решили написать по контактному номеру в бронировании, чтобы уточнить наверняка. Адрес по итогу оказался верным,что хорошо. Мы приехали,как и было рекомендовано за полчаса,автобус уже стоял,посадка шла полным ходом. Мы загрузили габаритные вещи в отсек для багажа, показали наши билеты и прошли в автобус. При входе вы снимаете обувь и кладете ее в пакет,который выдадут. Сам слип достаточно комфортный, чистый. В нем два уровня с каждой стороны. По 6 капсул на каждом. Итого 24+ 1 место,как мы поняли без капсулы,оно в проходе,не лежачее под углом в 45 градусов. Я бы настоятельно не рекомендовала это место, поскольку дорога дальняя и не совсем простая. Мы брали верхние капсулы, поскольку нижние к моменту нашего бронирования уже все были заняты. Почему так мы не поняли,нам показалось,что они вровень с полом расположены,не совсем комфортно (было бы возможно для нас). Что же касается самих капсул: подъём на второй ярус по выемкам (удобно), капсула просторная (я ростом 153 мне было ультракомфортно, мой мужчина 176 в притык, если вытянуться полностью,но в целом тоже тоже норм ), она достаточно широкая, есть шторка, закрывающая Вас от всех пассажиров, и есть шторка на окне, регулировка света, подстаканники и пазы для негабаритных вещей- гаджетов, например, на потолке зеркало, есть плед и подушка (но, судя по виду многоразовые, мы их не использовали, не понятно стираются ли они как-то 🤷🏻‍♀️), также пара крючков, два отверстия кондиционера (они регулируются.дуют мощно, я по итогу их закрыла совсем, поскольку замерзла и надела толстовку. Обязательно учитывайте это при выборе одежды в поездку), есть разъём юсби и typeC и типа наклейка с вайфаем,к которому подключаешься,но он не работает. Что же касается дороги: Выехали мы раньше запланированного времени минут на 20, через минут 40-50 дороги была первая остановка на поесть (не знаю зачем) и в туалет (УЧИТЫВАЙТЕ,ЧТО ТУАЛЕТА В АВТОБУСЕ НЕТ!!), далее остановка в 3 ночи на заправке в туалет, а после уже только в первом пункте высадки- городе Хойан. Манера езды вьетнамцев говорит сама за себя,они любят сигналить, обгонять,тормозить не плавно. Поспать можно и нужно,если у Вас ночной рейс,но иногда будете просыпаться. Спасибо на том,что хоть наш водитель на автостраде после выезда из города не сигналил. В целом, мне было комфортно спать, я просыпалась дважды помимо остановок. Кстати,остановки водитель громком объявляет, что удобно. Приехали мы раньше запланированного времени на целый час! В целом, поездка была более чем комфортная, она превзошла наши ожидания. Надеюсь, мой опыт и отзыв поможет путешественникам определиться с выбором транспорта и компании!

Sleeper buses offer a comfortable and convenient travel experience, especially suitable for long journeys. The spacious and comfortable sleeping berths allow passengers to rest and reduce fatigue compared to regular seated buses. The air conditioning system operates smoothly, and the bus runs quietly with minimal vibration. The buses are equipped with amenities such as blankets, pillows, privacy curtains, phone charging ports, and Wi-Fi, creating a pleasant feeling throughout the journey. The drivers and bus attendants are enthusiastic, courteous, and drive carefully, ensuring passenger safety. Buses depart on time and make convenient stops for meals and restroom breaks. With reasonable fares and good service quality, sleeper buses are a reliable choice for long journeys, especially nighttime trips.

Sleeper buses offer a comfortable and convenient travel experience, especially suitable for long journeys. The spacious and comfortable sleeping berths allow passengers to rest and reduce fatigue compared to regular seated buses. The air conditioning system operates smoothly, and the bus runs quietly with minimal vibration. The buses are equipped with amenities such as blankets, pillows, privacy curtains, phone charging ports, and Wi-Fi, creating a pleasant feeling throughout the journey. The drivers and bus attendants are enthusiastic, courteous, and drive carefully, ensuring passenger safety. Buses depart on time and make convenient stops for meals and restroom breaks. With reasonable fares and good service quality, sleeper buses are a reliable choice for long journeys, especially nighttime trips.