Thank you web vexere for having a good experience. I have received enthusiastic advice since booking tickets on the website. Thank you to the consultants of Hai Au car company. I booked the wrong return ticket from 5:20 p.m. to 5:20 p.m., but the staff at the counter contacted me and mobilized to change the ticket very quickly, still ensuring my departure and return times were on time. If there is a next time, I will continue to trust and use the services of Vexere and Hai Au bus company ^^

🌷🌷I am very satisfied with the trip even though this is my first time riding Anh Huy (HP). In general, everything meets the requirements and is of good quality. I will support this ride and recommend it to everyone. Wishing the car company and garage to operate well and develop further. Everyone supports Anh Huy car company a lot and wishes the company strong development. Thank you for the safe and fun trips👌👌🥰🥰❤️❤️💖💖💕💕💐💐💐💐💐💐

I am quite satisfied with the customer care, the way the garage operates, and the vehicle is also very good. The only thing is that I booked to travel on an 11-seat car, picked up and dropped off in the inner city, from Hanoi to Hai Phong, traveling for 1 person with 2 boxes of goods equivalent to 40x40x40, each box weighing nearly 10kg. I clearly told the bus company to allow me to transport the goods at the same time, I would pay the shipping fee, but I was told that there was not enough space for the goods, so at first I moved to a 28-seat bus. After that, there was no 28-seat bus with the same departure time that I booked. When I returned, I agreed with the garage that I would book another place to park the goods. I am very grateful that the garage sincerely provides maximum support to customers. However, I had to go to the Hanoi Office myself, and catch the return flight from the Hai Phong Office to my destination. Meanwhile, the storage compartment in the car is very comfortable, not impossible to transport. I even heard a few guys in the driver or operations department say why they accepted these (my 2 packages). I think if the bus company helped me book an extra seat for those 2 packages, they should also treat me like a normal passenger, right? Anyway, I thank the bus company for supporting me in such a hurry. I still want to continue using the garage's service if I need to move in the future. Thank!

These guys are legendary drivers. They went from Co Linh to Quan Toan intersection in 60 minutes. They are always the best :))

The bus company's service was very good, there was a shuttle bus to pick me up and drop me off at my place, the driver who took me from HP to HN was very professional, when I got on the bus I was a bit sleepy so he lowered my seat and turned off the music, when I woke up and realized I couldn't find my phone, he immediately called a shuttle bus to find my phone and I received my phone that same day. Thank you very much to him and the bus company. 1000 stars.

Very comfortable seat. I’m 1.8m tall and there was plenty of room. Pick up and drop off locations meant that I needed to book a taxi at both ends of the journey but it wasn’t too far in either case

First time using the service of the garage, very satisfied, the car is new and clean, runs on time, the drivers are polite, pick up and drop off at the door. At this same price, the rating is better than many other limousine companies

- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.

It was a great and convenient mobility experience from Hai Phong to Ha Long. The car gave me a "Door to Door" service as I booked through Vexere app. The car was clean and the driver was kind. I would definitely consider use this car when I get back to Hai Phong again. Thank you for the good service!

Wow. The car was brand new, clean, and in my favorite shade of blue. The driver was incredibly friendly. The shuttle service on both sides was very quick and the drivers were very helpful.

I had a wonderful experience traveling by this bus. The driver was friendly and drived safely, the ride was smooth, and the service was excellent. Thank you!

Super enthusiastic driver, very comfortable car.

Excellent, comfortable bus journey - works definitely recommend. Contact from bus conductor was perfect, and when he came to meet me personally at the pickup spot he had my details which was reassuring. He also gave plenty of advance warning of the final stop in Sa Pa so passengers could be ready to depart, and was clear about how long we had at rest stops - he really was great. I have only 2 criticisms - and as far as I understand, they was not the fault of the bus company or conductor, rather because of the ticket I booked through Vexere - the pickup time I was given was 45 minutes before official departure (as is normal), but we actually passed by the exact same place and picked up more passengers around an hour later, having gone all the way around Ha Giang! It wasn't a big deal and I was comfortable (and I knew we'd be collecting more people after me because of my pickup time, just not that we'd be going part my exact stop again).. but who really wants an extra hour sitting on a bus for no reason? Also, when booking my seat the configuration on the app was incorrect so although the seat number I hadwas correct, it was not in the place I expected (opposite side of the bus, and a top bunk instead of bottom!) - it could have been user error on my part but if so it wasn't clear on the site, so be super-careful when selecting seats! Again, not the bus company's fault at all - everything about my journey was perfect.

Super enthusiastic driver, very comfortable car.