This was my first time experiencing this bus company's service. They have excellent shuttle buses between Hanoi and Thanh Hoa, new and clean 5-7 seater electric vehicles. The limousine service was superb, and the departure and arrival times were exactly as announced. I will definitely support them again.

Sleeper buses offer a comfortable and convenient travel experience, especially suitable for long journeys. The spacious and comfortable sleeping berths allow passengers to rest and reduce fatigue compared to regular seated buses. The air conditioning system operates smoothly, and the bus runs quietly with minimal vibration. The buses are equipped with amenities such as blankets, pillows, privacy curtains, phone charging ports, and Wi-Fi, creating a pleasant feeling throughout the journey. The drivers and bus attendants are enthusiastic, courteous, and drive carefully, ensuring passenger safety. Buses depart on time and make convenient stops for meals and restroom breaks. With reasonable fares and good service quality, sleeper buses are a reliable choice for long journeys, especially nighttime trips.

The car is very new, clean, each person has a private room, pick-up service, reasonable price

Although the departure was later than the number on the express (8:40 am departure but the bus only left at 9:30 am), the driver drove smoothly and arrived at the desired destination, there was a free shuttle service to the hotel. Very good, the Limousine was also clean and new.

The bus company's service process is very good, with very few areas needing improvement. However, it would be better if the company changed its tissue paper supplier, as the tissues have a slightly strange smell. Otherwise, I've witnessed many changes in the bus company over the past two months: drivers and bus assistants are increasingly friendly, the service process is clear and efficient, and they've resolved the transfer bottleneck in Hanoi by assigning specific zones to each bus.

I have never seen a bus company as cute as this one. The driver, operator, staff,... are all lovely. I will definitely use this bus again.

First time going to Nghe An by bus. 10 points without any problems. New, clean bus, fast on the highway, few stops, bus conductor and driver were very cheerful and enthusiastic. Decided to book the return trip without looking for another bus company.

In Vinh city, pick up by sleeper bus, then go to Bac Vinh to arrange passengers before leaving, so for passengers from Quan Hanh overpass going to Hanoi, there is no need to wait, so the trip is very smooth. From BigC Thanh Hoa to Hanoi, it only takes 2 hours. I went from Vinh city, so waiting for passengers at Bac Vinh station was quite impatient. Good service, reputable bed, funny and calm driver.

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.

Enthusiastic staff, clean and luxury interior. Full amenities. Calm driver.