Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.

Drivers and drivers are enthusiastic and polite. Check for enough passengers every time you get on and off a stop. Comfortable car (I took the car for 520k/ticket). The stop is relatively clean (I give it 7/10). The bus stops at about 2 stops for the whole trip, so if you urinate a lot, try not to drink a lot of water before departing. The departure time on the app will be different from reality, the morning of the departure day the bus company will call to schedule a time. You must arrive on time for the bus appointment.

Very good experience with Việt Tân Phát bus to travel between Sài Gòn and Mang Đen, the seat / bed are really comfortable and suitable for tall guys, it is worth paying a little more (compared to other bus lines) for such a long trip. I will certainly use it again later.

Great services... I will definitely use their service again if I have the chance, but I won't buy tickets through the cheap bus app again because it hides the behavior of the Dalat bus company on my previous trip. My 1-star review was rejected with the reason "the bus company has already handled the issue with the customer," even though I am the customer and my experience says it has been handled. Who handled it?? I don't know, so I still bought tickets this time. After this, my entire company will permanently delete the cheap bus app because of this terrible handling. We will also write reviews on various platforms about my experience with both Dalat and the cheap bus company. Thank you.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The bus conductor and driver are all attentive, reminding passengers of break times or arrival times... the bus runs on time and arrives much earlier than expected... great driver... even though it runs a bit fast... but as long as you are alert, healthy and have a firm grip on the wheel, it's fine. The facilities are very clean and fragrant, you can lie down for a bit and fall asleep, easy to sleep... and the engine is not noisy, but I don't know about others, but my ears get a little ringing when I hear the engine running for a long time. Suitable and convenient for those who need to go from Ho Chi Minh City (Mien Dong bus station) to Mang Den for a visit!

The bus was very new and clean. The driver drove carefully, stopping at a few points along the way for passengers to use the restroom and eat. Very satisfied!

Funny car attendant

The right choice, clean car, delicious food, good service staff

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

The bus service is good, friendly, on time, clean, comfortable. Will continue to support next time.