First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

First time booking tickets on VEXERE and quite surprised when everything was arranged properly when boarding the bus. Everything was fine, right on time, right place, good driver and assistant, quite comfortable bed, filtered water available on the tray,... just a shame there was no place to charge the battery. But that's fine too!

First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

The bed is wide and comfortable, the pillows and blankets are very clean and fragrant, you can sit in the right place as booked, good service attitude.

Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time

1. Dedicated and thoughtful garage. 2. Careful and enthusiastic staff. 3. There is a shuttle bus to take you to your destination. 4. Water and towels are available on the vehicle. 5. Blankets and pillows are neatly folded. 6. Arrange and arrange for passengers in a reasonable and thoughtful manner. 7. Affordable prices suitable for the budget of students and working people.