The bus company's service was very good, there was a shuttle bus to pick me up and drop me off at my place, the driver who took me from HP to HN was very professional, when I got on the bus I was a bit sleepy so he lowered my seat and turned off the music, when I woke up and realized I couldn't find my phone, he immediately called a shuttle bus to find my phone and I received my phone that same day. Thank you very much to him and the bus company. 1000 stars.

Thank you web vexere for having a good experience. I have received enthusiastic advice since booking tickets on the website. Thank you to the consultants of Hai Au car company. I booked the wrong return ticket from 5:20 p.m. to 5:20 p.m., but the staff at the counter contacted me and mobilized to change the ticket very quickly, still ensuring my departure and return times were on time. If there is a next time, I will continue to trust and use the services of Vexere and Hai Au bus company ^^

This was my first time booking a car with Nguyen Gia and I was very satisfied. The shuttle picked me up on time and the driver was friendly. The limousine was large, spacious, had Wi-Fi, charging ports, and was very clean. The driver was also safe. After arriving in Hai Phong, I was transferred to a clean and comfortable shuttle bus (VF6) with a very nice driver. A great experience! Thank you so much.

Very comfortable seat. I’m 1.8m tall and there was plenty of room. Pick up and drop off locations meant that I needed to book a taxi at both ends of the journey but it wasn’t too far in either case

I am quite satisfied with the customer care, the way the garage operates, and the vehicle is also very good. The only thing is that I booked to travel on an 11-seat car, picked up and dropped off in the inner city, from Hanoi to Hai Phong, traveling for 1 person with 2 boxes of goods equivalent to 40x40x40, each box weighing nearly 10kg. I clearly told the bus company to allow me to transport the goods at the same time, I would pay the shipping fee, but I was told that there was not enough space for the goods, so at first I moved to a 28-seat bus. After that, there was no 28-seat bus with the same departure time that I booked. When I returned, I agreed with the garage that I would book another place to park the goods. I am very grateful that the garage sincerely provides maximum support to customers. However, I had to go to the Hanoi Office myself, and catch the return flight from the Hai Phong Office to my destination. Meanwhile, the storage compartment in the car is very comfortable, not impossible to transport. I even heard a few guys in the driver or operations department say why they accepted these (my 2 packages). I think if the bus company helped me book an extra seat for those 2 packages, they should also treat me like a normal passenger, right? Anyway, I thank the bus company for supporting me in such a hurry. I still want to continue using the garage's service if I need to move in the future. Thank!

These guys are legendary drivers. They went from Co Linh to Quan Toan intersection in 60 minutes. They are always the best :))

Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend

Hi everyone. The assistant is a wonderful girl, polite and attentive. Her attitude alone is enough to give this service a 5. She gave me half a day's notice of the departure time. She also provided advice on all matters, even those unrelated to this trip. I asked which taxi service I could use in Hanoi. She suggested I book a taxi; the price wasn't much different from what I found on Grab. The bus was clean, comfortable, and air-conditioned. The driver drove carefully. The bus was a little late, but I could see he'd been waiting a long time for tourists from a hotel near mine.

I had a wonderful experience traveling by this bus. The driver was friendly and drived safely, the ride was smooth, and the service was excellent. Thank you!

I am very satisfied with the bus company. The staff is enthusiastic, the bus from Hanoi is new, the driver is cheerful, friendly, and drives carefully. The ticket price is ok compared to other bus companies. Unfortunately, there are no tickets left for the return trip. Thank you bus company.

Super enthusiastic driver, very comfortable car.

Cat Ba to Hanoi - about 50k vnd more expensive than some of the other services but well worth it. Great organisation by Abe from Easy Go who speaks amazing English. New clean bus, comfortable seats, good stopping place half way, much better than a lot of the buses I’ve tried so far. Best thing specifically for the island though if that this bus/service takes the bus ferry so you just have the 1 bus all the way through rather than having to get off with your bags etc, get the passenger ferry to get across to the island and swap buses again etc. highly recommend.

The bus runs smoothly, good service, enthusiastic staff

Helpful staff. I had to change my departure date twice, once three hours before my scheduled departure. There was no problem with the operator. The driver came and picked me up. The trip was pleasant in a well-maintained coach. Upon arrival, the staff asked if everything was okay and if I had made it to the hotel. I'm returning.

Cat Ba to Hanoi - about 50k vnd more expensive than some of the other services but well worth it. Great organisation by Abe from Easy Go who speaks amazing English. New clean bus, comfortable seats, good stopping place half way, much better than a lot of the buses I’ve tried so far. Best thing specifically for the island though if that this bus/service takes the bus ferry so you just have the 1 bus all the way through rather than having to get off with your bags etc, get the passenger ferry to get across to the island and swap buses again etc. highly recommend.

Super enthusiastic driver, very comfortable car.

Great ride. Very comfortable bus and driving. On time