Going quite fast. A single bus still runs on time. There is a pick-up point so ask more clearly. I saw the app record the bus station. But the garage is about 400m away

We paid drop off subcharge. To different place than office. They first told us to drop off at office. And told us to take taxi. We talked a lot, there was some calling, and then they finaly told they will drive us there. It can be confusing for non vietnamesee speaking travelers. But be persistent and nice, and everyone will try to help you :-)

The bus company is enthusiastic and thoughtful, very ok

Overall, the trip was nice. The driver contacted us 30 mins before he arrived at the homestay. He was a few minutes late but it’s okay. Then he drove around other homestay to pick other passengers. Then he dropped us at the office, where we all had to get out and transfer to 12 seats limousine. After 2hrs45mins, we reached our destination. It would be nice if the driver gave us more info so we have some kinda clue of what’s going on.

Good company, we started ride at the same time as expected. Clean, comfy seats with possibility to lay down. We also arrived a lot sooner than it was presented on timetable.

Way from Ninh Bình to Ha Noi was much better than other one with a company, their name I don’t want to say. No bus change, no driver changes, a company member wrote me himself (instead me running in Hanoi streets and asking local people “can you call the driver …?”. Don’t forget to pay additional money for extra service like pick up and drop off when you want. Get ready to change bus to a car in the end point of the bus. Just take your bags and seat to a car. It’s simple. And I’m appreciate a speed of bus. I’m not sure I’d it legal or not, but 100km/h is much better than 80. Thanks for your attention and sorry for my bad English (your Russian is not better I’m sure). Good luck!

I took a sleeping bus on my way here..Well, it was a fun experience, and I came comfortably. However, the driving time was too stuffy on the road, so I found a limousine bus. I heard that the driving time was 5 hours, but I didn't make a lot of honking sounds.. My goal is to achieve it. If it's daytime and you don't have to sleep, it's highly recommended. But the usb charging of the air conditioning/seat is random. It would be satisfactory to check that, but isn't that the same for sleeping buses:)

First time experiencing Nam Quynh Anh's VIP sleeper bus and found it very good. Super spacious bed, fully equipped. What I can't do without is the battery charger and the wifi is very complete. The car supports door-to-door pick-up by shuttle bus, so it is very convenient. After booking tickets, everyone should call the bus company to register for a transfer to Vinh.

Tam Coc > Hanoi : we had a toilet break during the trip. The car was clean and had USB plugs, but no WiFi. The bus was late but on a Sunday afternoon after the Têt holidays, there was heaps of traffic. Overall, we made it safely to our destination and that’s what matters

Bus quite nice, but didnt have pillow, didnt get assigned seats, and was more than 1 hour late, but that didbt matter because of good driving, nice staff, and quiet atmosphere to sleep! Overall happy as i was able to sleep well!

The ladies at the office in Hanoi have clearly been trained well in customer service as they were very friendly and helpful. The bus stopped twice in 6hrs which I feel was appropriate and the driver told us in English how many minutes we’d be stopping for (we haven’t had this anywhere else in Vietnam so we were surprised!). They even dropped us off at our hotel in Ha Giang which I wasn’t expecting as the ticket said we’d be dropped off at their office. I would say this is a very good company to travel with.

The garage is very comfortable and the food is delicious. I've been there many times

I traveled with my wife from Saigon to Danang. Everything was fine. The bus was new and comfortable. The staff didn't speak English, so we had to use Google Translate. They showed us where toilets were and where to eat. The bus stopped 4 times within our 16-hour trip. We arrived 3 hours earlier than expected. Authentic experience :). The main problem was the company changed our pick up point. They were calling us a whole morning to inform about it but we couldn't understand Vietnamese. The manager in our hotel helped us.