The first time I went from Nghe An to Da Nang, I was a bit worried that the bus company was cheating me, but in reality it was very ok. The bus company was friendly, the operator called to confirm and remind me of the schedule to avoid missing the bus. 10 minutes before the bus arrived, both the driver and the operator called. All information about the license plate and the driver's phone number matched the email received. I kept the seat I booked for myself. The bed was spacious and comfortable, the bus ran smoothly and had no smell, and I arrived in Da Nang almost 1 hour earlier than the scheduled time. 10 points, next time I need to choose this bus company to go from Vinh <-> Da Nang

Normally, the Van Minh bus service is great. Today, however, it wasn't so good. My phone charger wasn't working, and the battery kept draining. I tried three different devices and they all had the same problem, so the issue must be with the power outlet, not the bus itself. The bus was running on time.

I travelled from ninh binh to danang on the overnight sleeper bus. It was our first experience taking these types of buses and we were nervous. Initially, there was a change in the pick up spot 2 hours before departure which was communicated by email. We got to the correct location at 9 and the bus wasn’t there. We reached out through email and received a prompt response which was very much appreciated. They let us know that the bus was 10-15 mins late. Once the bus arrived the driver came to us personally and helped and the customer service agent also confirmed over email. The bus was clean and the bed was comfortable. The bus driver was very kind and extra attentive knowing that we were tourists. We felt safe throughout the whole journey. The bus driver at the end of the ride guided us to the free shuttle that drops you off at the hotel. I would highly recommend.

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

First time going to Nghe An by bus. 10 points without any problems. New, clean bus, fast on the highway, few stops, bus conductor and driver were very cheerful and enthusiastic. Decided to book the return trip without looking for another bus company.

Shuttle bus driver very good attitude

Good service from Da Nang to Kon Tum. Water, blanket and pillow are provided. You can recharge your electronics with usb plugs. There were some occasional stops for gasing up/picking up people so you could arrive a bit later than described. (Note: we understand and spoke a bit vietnamese)

Overall, satisfied with the service.

We should really support good bus companies like Khanh Quynh, from the attitude of the drivers, staff to the facilities of the bus. The buses are new and very clean. I just hope that Vietnamese passengers will travel in a more civilized manner.

Courteous and enthusiastic staff. New, clean car. The meals were delicious and decent. Generally satisfied.

The transportation company contacted me proactively, provided clear instructions, and the journey was smooth and comfortable.

The car is clean, there are curtains for each bed, the driver drives safely and politely, when I went there was no cramming of passengers, in general the experience was good, the one minus point was smoking in the car, but today's car was I travel a lot with young children, I hope the bus company learns from experience when reading this comment

The service was great, everyone! The beds were quite nice and comfortable, and the bus company even provided passengers with bread, water, and wet wipes on board. Overall, I think Sao Nghe was the best among the three bus companies, and they arrived earlier than scheduled. The bus was clean and the lights were nice too. In general, I had a very good impression of the bus company.