Great experience with Thiên Kim Limousine bus. Parents were picked up right from the airport, and the driver was very punctual. They were brought directly to the hotel, arriving even earlier than scheduled. The bus was clean, spacious, and comfortable, with relaxing music during the trip. The support team in the Zalo answered all questions in detail and even sent photos of the pick-up spot and the bus when needed. Everything went smoothly from start to finish.

The other day I randomly chose to go to Saigon and found it ok so today I booked a round trip. On the way back, I was deeply impressed with the driver and the bus conductor. The bus conductor always answered the elderly people on the bus with "yes yes", "yes thank you", and called the passengers with "yes are you out yet" very politely. When explaining to the passengers, he was gentle and gentle. The driver drove very smoothly. Before getting off the bus, I praised him. I used to get carsick but now the ride is smooth and I don't feel tired. He said he rarely brakes suddenly, if the passengers get carsick, it will be very tiring. I feel that they are very dedicated to their job and have positive energy even though the work is hard. Although they drive carefully, they drop off passengers on time. I will continue to support the bus company.

It was cool and got us to our destination

Highly rated for the driver, as for the conductor, the bus company should review. Obviously, the seat was booked in advance, but when he got on the bus and saw someone sitting there, the conductor told him to give it to that person. I was suspicious that the person was the conductor's family member or not, so he got priority like that. Why did he book a seat? But the driver stepped in to resolve the issue, so I rate 5 stars for the driver.

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.