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(820 ratings)
Limousine seater van
Standard seater bus
Limousine seater bus
05:01 • Long Bien Office
2h30m
07:31 • Ha Long Office
Everything was better than any other similar experience before in 5 years in Vietnam. They called me, send me the correct and precise messages both on Zalo, Whatsapp and via email. Drivers were driving safely, picked us up on time, which was a pleasant surprise. Hope the return trip will be the same.
NO PREPAYMENT REQUIRED
(595 ratings)
Limousine seater van
18:00 • Hanoi Office
2h15m
20:15 • Bai Chay - Lobby Muong Thanh Luxury Hotel (Near Sunworld Park)
Hanoi to Ha Long trip. A driver contacted me through WhatsApp to coordinate my pick-up from my stay, then when we got to the office, I was transferred to the limo van and off we went, with a short 15-min roadside stop for restrooms and purchasing snacks. We left a little late but the whole trip still only took about 2 hours so I was happy with the efficiency.
NO PREPAYMENT REQUIRED
(246 ratings)
Limousine seater bus
11:00 • Hanoi Office
2h30m
13:30 • Mitsubishi Quang Ninh Near Bai Chay Bus Station
Great experience, best limousine so far. The only suggestion is to have some be quiet policy, like Vin bus for example. There was one woman who didn't stop yapping loudly either on her phone or with the driver. Driver was respectful. Other passengers, even small kids were very considerate as well. I'm going back to Hanoi in a few days, we will see if I was just lucky or the limousine and the service are always great. For now, definitely recommend
NO PREPAYMENT REQUIRED
(36 ratings)
Limousine seater bus
15:00 • FLC 36 Pham Hung (Next to My Dinh Bus Station)
5h5m
20:05 • Bai Chay bus station
The ride was enjoyable. The driver was kind and drove safely. We left an hour later than scheduled. He first messaged to say he was going to be 30 minutes late. Then he was an additional 30 minutes late.
NO PREPAYMENT REQUIRED
(43 ratings)
Limousine seater van
13:35 • Noi Bai Airport (Domestic Terminal Column E5, 1st Floor)
1h50m
15:25 • Ha Long
The driver for this trip was very nice!
NO PREPAYMENT REQUIRED
(817 ratings)
Standard seater bus
13:04 • Long Bien Office
2h30m
15:34 • Ha Long Office
I was very impressed with the car driver (the limousine picked up passengers in Long Bien and then divided the passengers into different cars to take them back to the hotel). The car driver who took me back to the hotel was very good. He pointed out and guided the famous places and dishes in Hanoi. I noticed that when he dropped off passengers, he always got out of the car and opened the car door for the passengers (small). details but demonstrates very good service attitude). My mother really likes this driver because he shares with her very impressive life perspectives. I didn't ask for his name, I just knew he was in Ninh Binh. I hope to have you drive again next time and have more trips so that more people know you.
NO PREPAYMENT REQUIRED
(49 ratings)
Limousine seater bus
14:00 • Ha Noi Office
2h15m
16:15 • Quang Ninh Office
The driver was very enthusiastic (although I don't know the driver's name) with the passengers, not only with himself but also with the passengers sitting behind. The trip was safe. If possible, could you add a thin blanket if the passengers sleep in the cold air conditioning?
NO PREPAYMENT REQUIRED
(87 ratings)
Limousine seater van
08:00 • VP Hà Nội
2h30m
10:30 • VP Hạ Long
Safe driving
Comfortable seat/ bed
+1
If I could give this transfer service 10 stars, I would. My husband and I recently used their service for a transfer from Noi Bai Airport (Hanoi) to Halong Bay, and I am writing this review not just because the service was good, but because they were absolute heroes. Our flight was severely delayed, and despite our best efforts to communicate, we arrived at the airport over two hours late. We were stressed, exhausted, and fully expected to have missed our pre-booked transfer, potentially jeopardizing our entire Halong Bay cruise the next day. To our utter amazement, our driver was still there, patiently waiting for us. He calmly helped us with our luggage and got us into a very comfortable, clean, and air-conditioned vehicle. The journey itself was smooth and safe. But what truly sets this company apart is their incredible customer service and understanding. They went the extra mile (quite literally!) to ensure our vacation wasn't ruined. Highly, highly recommended!
NO PREPAYMENT REQUIRED
(171 ratings)
Limousine seater van
11:00 • 63 Tran Khat Tran Street
3h30m
14:30 • Bai Chay bus station
Enthusiastic driver, helping to carry luggage on and off the car. Friendly, asking questions, chatting happily. Clearly confirming pick-up and drop-off locations many times. Generally attentive.
NO PREPAYMENT REQUIRED
(2 ratings)
Limousine seater van
12:00 • Hanoi office 226 Minh Khai
3h
15:00 • Ha Long Office
NO PREPAYMENT REQUIRED
(510 ratings)
Limousine seater van
07:00 • No 1 Nguyen Hoang office
3h15m
10:15 • Ha Long City
This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.
NO PREPAYMENT REQUIRED
(656 ratings)
Limousine seater van
19:20 • Co Linh Office
2h30m
21:50 • Bai Chay Coach Station
- It was stormy but the driver still drove on time. Safe, secure. The car ran smoothly. - The bus company was enthusiastic and dedicated. They supported me with changing the trip for free. The bus company waived the excess baggage fee. The staff was enthusiastic and friendly. - I quite liked the driver. Safe driving. Thoughtful, friendly, enthusiastic. - The car was comfortable, had massage, and had a charging outlet. - In the midst of the storm, I was still on time to check in at the airport, so I gave it 5 stars.
(65 ratings)
Limousine seater bus
12:00 • Hanoi Office
3h
15:00 • Ha Long Office
The driver was very attentive and considerate of my needs. He picked me up on time, even though I arrived a little later than expected. I am very grateful to the driver and customer service for their great support.
NO PREPAYMENT REQUIRED
(1232 ratings)
Limousine seater bus
09:00 • Ha Noi
2h30m
11:30 • Quang Ninh
I am quite satisfied with the customer care, the way the garage operates, and the vehicle is also very good. The only thing is that I booked to travel on an 11-seat car, picked up and dropped off in the inner city, from Hanoi to Hai Phong, traveling for 1 person with 2 boxes of goods equivalent to 40x40x40, each box weighing nearly 10kg. I clearly told the bus company to allow me to transport the goods at the same time, I would pay the shipping fee, but I was told that there was not enough space for the goods, so at first I moved to a 28-seat bus. After that, there was no 28-seat bus with the same departure time that I booked. When I returned, I agreed with the garage that I would book another place to park the goods. I am very grateful that the garage sincerely provides maximum support to customers. However, I had to go to the Hanoi Office myself, and catch the return flight from the Hai Phong Office to my destination. Meanwhile, the storage compartment in the car is very comfortable, not impossible to transport. I even heard a few guys in the driver or operations department say why they accepted these (my 2 packages). I think if the bus company helped me book an extra seat for those 2 packages, they should also treat me like a normal passenger, right? Anyway, I thank the bus company for supporting me in such a hurry. I still want to continue using the garage's service if I need to move in the future. Thank!
NO PREPAYMENT REQUIRED
(37 ratings)
Limousine seater van
12:30 • VP Hà Nội
3h15m
15:45 • Ha Long - Bai Chay
Perfect Thank you for the drive
NO PREPAYMENT REQUIRED
(87 ratings)
Limousine seater bus
Standard seater bus
08:00 • Ha Noi Opera House
4h
12:00 • Ha Long International Passenger Port
Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements
(1 ratings)
Standard seater bus
07:20 • My Dinh Bus Station
3h
10:20 • Bai Chay bus station
(3 ratings)
Limousine seater van
12:00 • No 1 Nguyen Hoang office
3h30m
15:30 • Quang Ninh Office
NO PREPAYMENT REQUIRED
(4 ratings)
Limousine seater van
12:00 • 62 Hang Bac Street
3h
15:00 • Ha Long Office
The bus runs smoothly, good service, enthusiastic staff
NO PREPAYMENT REQUIRED
(29 ratings)
Limousine seater van
07:00 • Ha Noi Office
2h30m
09:30 • Ha Long Office
Helpful staff. I had to change my departure date twice, once three hours before my scheduled departure. There was no problem with the operator. The driver came and picked me up. The trip was pleasant in a well-maintained coach. Upon arrival, the staff asked if everything was okay and if I had made it to the hotel. I'm returning.
NO PREPAYMENT REQUIRED
(179 ratings)
Limousine seater bus
Standard seater bus
08:00 • Ha Noi
3h
11:00 • Quang Ninh
When you book a car, the driver will call to reschedule with you, about 15-20 minutes earlier. Whoever gets in the car first gets to choose the seat first, I got a shared car so I just accepted =)). The car is new, clean, and has comfortable seats for medium-sized people (it's a bit cumbersome if you're eight people). Hmm, the car is new, the air conditioning is cold, so if you can't stand the cold, remember to use a thick blanket to keep warm. The driver drove quite smoothly, but every time he talked on the phone it was quite loud, causing me to wake up in the fog about 2-3 times during the trip but still slept well (luckily I'm fat so I easily wake up and fall asleep). The garage should install a curtain or plastic screen to separate the passenger from the driver, with shelters for both sides. In general, I am very sympathetic to this bus company, so if I go anywhere in Ha Long, I still choose to return to this bus company.
NO PREPAYMENT REQUIRED
(13 ratings)
Limousine seater bus
08:30 • Hanoi Office
3h
11:30 • Halong International Cruise Port
This is the best company to travel between Ha Long and Ha Noi. The bus driver was very punctual and extremely polite. He also was the safest driver on the road. There were no hidden fees and the company was very quick to respond to any questions I had! I highly recommend!
NO PREPAYMENT REQUIRED
(168 ratings)
Limousine seater bus
08:32 • Ha Noi Office (10 Hang Phen streets)
2h30m
11:02 • Quang Ninh office
We had booked online and were picked up at the Hanoi office. The driver called us 15 minutes before to let us know he was on his way. The departure was punctual, the journey went very well, the seats were comfortable. We had chosen the drop-off at Tam Coc when booking online, the driver left us near our accommodation.
NO PREPAYMENT REQUIRED
(103 ratings)
Limousine seater bus
07:20 • Trau Quy Post Office
2h25m
09:45 • Highland Vincom Hạ Long
Super enthusiastic driver, very comfortable car.
(73 ratings)
Limousine seater van
10:00 • Cổng Bic C Thăng Long
3h30m
13:30 • Loong Tong Office
(0 ratings)
Standard seater bus
14:00 • Ha Noi
2h30m
16:30 • Ha Long
NO PREPAYMENT REQUIRED
(103 ratings)
Limousine seater bus
07:50 • Trau Quy Post Office
2h25m
10:15 • Loong Toong Crossroad
Super enthusiastic driver, very comfortable car.
NO PREPAYMENT REQUIRED
(2 ratings)
Standard seater bus
08:30 • Hanoi Opera House
3h
11:30 • Halong International Cruise Port
NO PREPAYMENT REQUIRED
(4 ratings)
Limousine seater bus
08:00 • Opera House Ha Noi
3h30m
11:30 • Ha Long International Passenger Port
Very clean, in great condition, and super comfortable to ride! The business communicated promptly, and everything was perfect!
NO PREPAYMENT REQUIRED
(1 ratings)
Standard seater bus
06:45 • My Dinh Office
3h30m
10:15 • Ha Long Office
NO PREPAYMENT REQUIRED