All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

At first I was a little concerned when I read the comments, but in the end I decided to order because the price was so good. I found the results of the trip to be so good, better than I expected. I took a 22-room bus, with toilet, departing at 12:00, my trip yesterday was like this: 1. Advantages: - The customer care staff is meticulous and cute, call ahead to check information 1 day in advance, advise everything. - The driver and the bus staff spoke very sweetly and pleasantly. - The toilet in the car is clean. - The room is not brand new, but it is very clean, quiet, comfortable for both people. I have motion sickness but it is very comfortable, I can read books the whole trip. - Departed on time and I arrived at Chu Van An wharf at 7:30 p.m., not too late for me. 2. Disadvantages: - Only transfer to Da Lat bus station within a radius of 5km, I live a bit far so I have to go to the station myself. - At first I thought there was a transfer to Ma Lo, but the bus company apologized and informed me that it could only stop at Chu Van An. If I can return to Ma Lo, it will be very convenient for me. Because the car is so cute, everyone on the bus is so cute to meet, so my trip yesterday was very ok. I hope the bus company can maintain its form like this, don't let it go downhill.

This is my first time riding Kumho bus company. I feel 98% satisfied in many aspects, from price, facilities, service to time. Before booking the car, I read negative reviews left by customers. I wanted to see what it was really like so I tried it once. Maybe I'm lucky, I haven't encountered any bad things. However, the trip will be more complete if the driver is enthusiastic and responsible and does not talk too much on the phone or make noise during the first stretch of the road. I will continue to support the garage. Hope next time will be better. Sincere thanks to the garage.

The sleeper bus to BMT was comfortable, more space than what I experienced before, bottle of water a blanket and a pillow included. AC was set to a good temperature. We left on time and arrived 30mins earlier than expected. Driver was great compared to other ones in Vietnam! Not too much honking, no loud music or other noises and driving felt safe so it was easy to sleep. I'm glad I booked through Vexere and had the bus gps location and plate number because I had to search around the bus station to find it which is a Da Lat bus station problem (not all buses are up on the information board), not the company.

First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍

The garage is new but very enthusiastic and thoughtful. I will continue to support. I have new options when traveling on the Eakar - SG route. I hope the garage will grow and become known to many customers and always improve service quality.

The garage service is very good, new cars, clean rooms and blankets, there are transfers at both ends of Gia Lai and Saigon, convenient for passengers to travel, staff attitude is very enthusiastic and cute. At first, I was a bit hesitant to book a test drive because the reviews on Google for service were not good, but after experiencing it, I give the bus company 10 points! I have introduced acquaintances who often travel SG-GL to Hoang Thuy garage. I hope the garage will grow and improve its services! Next time I have the opportunity, I will continue to choose Hoang Thuy ❤ bus company

The bus company provides very good service. The bus runs on time. Thanks!

Enthusiastic and friendly staff, cars run on time

I really like it, oh my gosh, I'm a person who often takes the bus, maybe 10-20 times a year, before that I always took the VTD bus, but today there were no seats left so I booked to try this bus and I love it, the bus runs very smoothly, I get carsick quite easily, the bus shakes a little and I get carsick right away, but on this bus I sit in all kinds of ways, even for almost half the distance I don't lie down, the air conditioner is very cool, not too cold, not too hot, many buses I take have the air conditioner on like in the Arctic winter, the blanket is also very warm, my mom doesn't smell or itch, I feel very secure covering it up. There are some buses with thin blankets, the air conditioner is cold, I put them on at once, it's both smelly and itchy, I don't dare cover it up, there are water at the rest stops to go to the toilet, huhu, many places I've been on other buses don't have water or even paper 😭 but in return, the bed is a bit small, the meal ticket is also more expensive than other buses, the service at the ticket office is a bit harsh, it seems like this bus has also been criticized for its service or something. In summary, cheap price, toilet (with water), warm and fragrant blanket, smooth car, no shaking or motion sickness but small bed, food ticket is a bit more expensive than other cars, ticket service is not good but I am an expert in booking tickets online so in general, great, will be a regular customer in the future 😍😍

I took the bus from Long Thanh to Can Tho, departing on time, smooth journey, polite staff, steady driver really made me feel secure and satisfied. The journey was thousands of miles but my heart was not troubled. Dedicated service, serious manner, rare in this time of rushing for money. Society is in chaos. I would like to send my sincere compliments, wishing the bus company more and more prosperity, safe journeys."

The bus service is good, friendly, on time, clean, comfortable. Will continue to support next time.

The sleeping area is a bit narrow but comfortable enough for the journey. The rest is too good with quality commensurate with the ticket price