The Vexere.com website provides clear and user-friendly instructions, making ticket purchase quite easy. — Specifically, the Bao Ngoc bus service that took us from Saigon to Da Nang had a very professional, polite, and courteous staff; they clearly guided passengers when boarding. The place where Bao Ngoc stopped for dinner was spacious, airy, and clean. The dinner consisted of 6 main dishes and a bowl of soup for a table of 8 people; there was so much food we couldn't finish it, yet it only cost 50,000 VND per person. And when we arrived in Da Nang, even though our address wasn't updated on the website, the staff still helped us call a taxi and subsidized the fare. We are very grateful and would like to recommend Bao Ngoc bus company to everyone.

Good experience. The staff was cheerful, polite and friendly. The arrival time was 1 hour later than expected because the car had to stop many times to load and unload goods and pick up passengers. Overall, I feel secure when using this bus company's service, and will support and recommend this bus company's service to my relatives.

Overall, good. They called back and told us in English where they would pick us up. The bus was clean and well-maintained, the driver took us 2 hours early, even though we stopped for something to eat. The trip was comfortable.

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

For first-timers taking the ride, the tour bus comes ON the ferry together with you and your luggage to phu quoc. They’ll give you your ferry tickets on site.

It is very difficult for foreigners to understand the location of the bus terminal and where the buses come from. I arrived an hour before the bus departed, but after walking for over an hour they finally called me and found me. The service was normal, but anyway I slept better than in a hotel because I was so comfortable. It would be nice if the horns were less loud. But I enjoyed it so I give it full marks. Thank you very much.

Here’s my honest review of my experience traveling with this company from Hanoi to Danang. The Good: • Immaculate cleanliness: The bus was impressively clean, and they are very strict about maintaining this standard – eating is not allowed on board. It’s the first time I’ve seen such a focus on cleanliness in Vietnam. Everything inside the bus looked new and spotless. • Reliable WiFi: The onboard WiFi worked perfectly throughout the trip. • Charging options: USB and USB-C charging ports were available, which I also encountered for the first time. • Quiet and peaceful environment: They didn’t leave the lights on unnecessarily or play loud music, which made it easy to relax and sleep during the journey. • Regular restroom stops: They scheduled frequent stops, making it convenient for everyone. The Not-So-Good: • Last-minute change of pickup location: A few hours before departure, they informed me that the pickup point had been changed to a location about 30 minutes farther away. However, they compensated me with 100,000 VND, which I found fair. • Unfriendly drivers: The drivers weren’t particularly friendly or helpful, but nothing unbearable. • Overcrowded transfer in Danang: When we transferred to another bus to get to our hotel in Danang, it was overcrowded, and I ended up sitting on a plastic stool in the middle aisle, which wasn’t ideal. Overall: Despite a few minor inconveniences, I had a positive experience with this company. It’s by far the best bus service I’ve used in Vietnam. The cleanliness, comfort, and quietness made a significant difference, and I would recommend it to anyone traveling this route.

I went Hoi An > Saigon. I was cautious after reading the reviews, but it worked out okay! They have a premium bus, but the service and employees are definitely not premium. But they're very effective and competent. They have an actual office in Hoi An, which is nice. A nice shuttle took us ftom the office to the highway where we met the bus. We stopped for dinner at a cheap, good enough spot at 8:30pm. They must have sped through the night because we reached the northern part of Saigon at 6:45am (at their carwash facility?), where they loaded us on a very janky shuttle bus to transfer to the Tinh Binh office closer to downtown (not enough seats, so some people sat on plastic chairs in the cargo hold). We reached there at 7:30am -- much earlier than the 11am arrival time on the ticket. I'm 178cm and the seat was extremely comfortable; I ended up sleeping straight from 11pm until we arrived to Saigon. But three negatives: - Second shuttle bus was blatantly unsafe (see pic) - My seat was stuck in recline / couldn't sit up - Daytime driver played rock music on a high volume. Thankfully he turned off the rear speakers when asked, but be careful getting front seats. Overall I would take them again as long as it is a budget price.

Courteous and enthusiastic staff. New, clean car. The meals were delicious and decent. Generally satisfied.

Mình tình cờ biết đến xe này tai ben xe phia nam sau khi từ chối đi xe quen vì không giữ đúng ghế mình đã đặt từ 3 ngày trước(mình say xe với có bé nên cần ghế trước, dưới). Thật ấn tượng vù nhân viên tư vấn, gửi thông tin zalo rõ ràng, chuyên nghiệp. Đi đúng giờ, xe mới toanh, sạch sẽ thơm tho, buồng rộng, đẹp, ghế có chế độ matxa bên cạnh các chức năng thông thường như nâng, hạ xuống phần đầu, chân, ổ sạc pin, ... thích view ngắm cảnh cực chill, các anh tài và lơ cũng cực dễ thương, tâm lý. 10 điểm không nhưng. Mình sẽ lưu lại để giới thiệu người nhà, bạn bè đi xe này. ưng hết sức. Giờ thấy may mắn vì cảm ơn xe kia để mình bít đến xe này