Driver was on time and called me 20 minutes before arrival. Driver also asked me if I wanted to be dropped off at a specific address other than the main drop off point. I was dropped Right at my apartment which was super convenient and avoided the cost of a taxi. I will definitely be using this provider from now on with my limousine van needs.

I have taken the Hue - Da Nang route many times but have never been satisfied with this trip to the point of saving the number to book it later for sure. The pick-up time was very punctual, other bus companies are often late, so I was very surprised by the punctuality of the bus. The bus was clean, ran smoothly, smelled of essential oils, and was not smelly or dirty. The bus was new. The driver I took today was a sick friend born in the 1990s, drove very well and was extremely safe. This was the first time I took this route and saw the driver obey the speed limit signs, did not use the phone while driving and was very focused, changed lanes slowly and observed carefully. Picked me up from Da Nang at 2:30 and dropped me off at home at 5:00, the best experience among the bus companies I have ever taken.

The bus company is dedicated, they called me before picking me up so I could prepare, the driver is friendly and drives well. Sometimes there are many shortcomings but in general the bus company is ok, so everyone should book it.

Thanks driver, I arrived at the place my daughter forgot her phone in the car and the driver enthusiastically stopped to return it!

Everything was good. The driver was polite and punctual. Driving was safe, and the pick up and drop off points were clear and in accordance with arrangements

Higly recommended! They contacted me via WhatsApp in english for the details of the trip (license plate of car, meeting point etc.)

I chose HK Bus again after booking a bus to Sapa. The drivers were very friendly. The bus company supported a transfer when I suddenly requested. My friend forgot my things on the bus after being dropped off at the airport, I quickly called the driver and surprisingly the driver did not blame me and was willing to wait for me to get my things back. The driver's interface was quite confusing but extremely friendly. Thank you HK BUSLINES for making my trip more wonderful. I would like to thank the driver and the bus company. I will still choose HK BUSLINES for future trips.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

The bus company helped me quickly book another trip for the same day because I had health problems. The operator and driver are very enthusiastic!

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

Good and efficient trip. Quoc, bus manager for the journey was great, he kept us informed of changes and arranged free transport to our hotel from bus terminus. Excellent job. Would recommend Vietnam Travel Bus again.

Everything is fine. The bus is on time and on schedule. The staff is generally good, no questions. The bus is good, it can be much worse. By the way, this is the first bus, and even a three-row one, in which I was able to stretch out to my full height, and for my almost 2 meters this is not a trivial task, so a separate OK for this. We arrived in Ho Chi Minh an hour earlier than planned, also OK. In general, I don’t know what the users who are crying about “the worst experience in their lives” are unhappy with. My experience with the company is positive. They gave me a ticket, put me in a seat, left point A on time, arrived at point B on time. They weren’t rude, they smiled, I personally don’t need more. The service was provided in full. Thank you.