All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

The bus company is ok and picks you up on time. However, the drivers and drivers neglected to fix the problem of restricting smoking in the car, which was ok. Because not all passengers are comfortable with the smell of smoking. I've been a passenger in many bus companies that are private, but please follow the way Phuong Trang Busline operates, from the switchboard to the rules... Even if the ticket is more expensive, it's still acceptable..

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

I really like it, oh my gosh, I'm a person who often takes the bus, maybe 10-20 times a year, before that I always took the VTD bus, but today there were no seats left so I booked to try this bus and I love it, the bus runs very smoothly, I get carsick quite easily, the bus shakes a little and I get carsick right away, but on this bus I sit in all kinds of ways, even for almost half the distance I don't lie down, the air conditioner is very cool, not too cold, not too hot, many buses I take have the air conditioner on like in the Arctic winter, the blanket is also very warm, my mom doesn't smell or itch, I feel very secure covering it up. There are some buses with thin blankets, the air conditioner is cold, I put them on at once, it's both smelly and itchy, I don't dare cover it up, there are water at the rest stops to go to the toilet, huhu, many places I've been on other buses don't have water or even paper 😭 but in return, the bed is a bit small, the meal ticket is also more expensive than other buses, the service at the ticket office is a bit harsh, it seems like this bus has also been criticized for its service or something. In summary, cheap price, toilet (with water), warm and fragrant blanket, smooth car, no shaking or motion sickness but small bed, food ticket is a bit more expensive than other cars, ticket service is not good but I am an expert in booking tickets online so in general, great, will be a regular customer in the future 😍😍

Very good experience with Việt Tân Phát bus to travel between Sài Gòn and Mang Đen, the seat / bed are really comfortable and suitable for tall guys, it is worth paying a little more (compared to other bus lines) for such a long trip. I will certainly use it again later.

The bus service is good, friendly, on time, clean, comfortable. Will continue to support next time.

The bus was very new and clean. The driver drove carefully, stopping at a few points along the way for passengers to use the restroom and eat. Very satisfied!