The bus company is dedicated, they called me before picking me up so I could prepare, the driver is friendly and drives well. Sometimes there are many shortcomings but in general the bus company is ok, so everyone should book it.

Higly recommended! They contacted me via WhatsApp in english for the details of the trip (license plate of car, meeting point etc.)

Driver was on time and called me 20 minutes before arrival. Driver also asked me if I wanted to be dropped off at a specific address other than the main drop off point. I was dropped Right at my apartment which was super convenient and avoided the cost of a taxi. I will definitely be using this provider from now on with my limousine van needs.

As soon as I got on the car, I was quite satisfied because the car did not have the usual bad smell like other cars. Before picking up, the driver called to schedule a time in advance, so it was very convenient for me to arrange my work. The car was on time. I get carsick but I was quite comfortable on this trip. The driver was extremely cute. Hung Thinh Phat will be my first choice every time I travel from Hue - Da Nang - Hue.

A wonderful experience traveling to and from Hue! Excellent service, picked up from my home and dropped me off at my destination, and back again. Thanks to the drivers for their hard work and assistance during the trip. They drove carefully, and the cars were comfortable and clean. They provided drinking water, and there was a phone charger in the car. Bring a power cord and Wi-Fi! 👍

The informations about pick up locations etc are a little approximative, I asked Vexere where we could get to the big bus directly and at the end the location was still a mini van pick up that brought us to the bus but that is not a big deal. We left on time from Hanoi but made a very long break at the airport to wait some passengers I guess and arrived only 30 minutes late in Sa Pa so very good. There is no WC in the bus so think about it but you’ll do two 30min breaks in freeway area (3k dong to use the bathroom and they are very clean) and will also be able to buy a lot of different snacks and food. Very confortable seats ! Keep in mind that sometimes the quality of the roads is not that good so it can be very shaky. We booked the top 2 seats at the very back of the bus and you can feel the bus vibrating a lot, the lower seats just before these seats were much more confortable and we were able to use them as they were empty. Overall a very good journey :)

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

Bus quite nice, but didnt have pillow, didnt get assigned seats, and was more than 1 hour late, but that didbt matter because of good driving, nice staff, and quiet atmosphere to sleep! Overall happy as i was able to sleep well!

We should really support good bus companies like Khanh Quynh, from the attitude of the drivers, staff to the facilities of the bus. The buses are new and very clean. I just hope that Vietnamese passengers will travel in a more civilized manner.

Very convenient and comfortable, punctual. Friendly and enthusiastic driver.

This was the first time I drove a long distance but felt like a short one, the car drove as smooth as a Samsung and the seat was like a cool, air-conditioned bed. Initially, the car had a problem and the driver reported being late, but he handled it and came to pick us up as scheduled on the system. The driver, Van Si, was so funny and enthusiastic that despite the wind and rain, he transported us safely to our destination. 5⭐️ for driver Van Si and the garage. Next time, I hope to have the chance to meet you again.

I travelled from ninh binh to danang on the overnight sleeper bus. It was our first experience taking these types of buses and we were nervous. Initially, there was a change in the pick up spot 2 hours before departure which was communicated by email. We got to the correct location at 9 and the bus wasn’t there. We reached out through email and received a prompt response which was very much appreciated. They let us know that the bus was 10-15 mins late. Once the bus arrived the driver came to us personally and helped and the customer service agent also confirmed over email. The bus was clean and the bed was comfortable. The bus driver was very kind and extra attentive knowing that we were tourists. We felt safe throughout the whole journey. The bus driver at the end of the ride guided us to the free shuttle that drops you off at the hotel. I would highly recommend.

. Attentive service from start to finish: The shuttle bus picked up passengers on time, even earlier than expected, making me feel secure about not being late. This professionalism and punctuality is a big plus in my eyes, especially for long-distance trips that require careful preparation. 2. Impressive transfer station: The bus company's transfer station is a highlight that cannot be ignored. The space is extremely modern, clean and carefully cared for - worthy of the word "luxury". In addition to the spacious waiting area, the bus company also serves a free buffet of cakes and drinks for passengers while waiting to board the bus - a small detail but showing concern for the customer experience.

The driver and the conductor were very enthusiastic and dedicated. I got on the wrong bus (same company, same route). The driver and conductor of both buses were very helpful. The ticket price was cheap but the quality was very good, the ticket included a dinner. The bus departed 45 minutes later than on the app, but due to the storm, it rained very heavily, which is understandable. 99/10

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

The first time I went from Nghe An to Da Nang, I was a bit worried that the bus company was cheating me, but in reality it was very ok. The bus company was friendly, the operator called to confirm and remind me of the schedule to avoid missing the bus. 10 minutes before the bus arrived, both the driver and the operator called. All information about the license plate and the driver's phone number matched the email received. I kept the seat I booked for myself. The bed was spacious and comfortable, the bus ran smoothly and had no smell, and I arrived in Da Nang almost 1 hour earlier than the scheduled time. 10 points, next time I need to choose this bus company to go from Vinh <-> Da Nang

New car, I went on the Quy Nhon -> Da Nang trip and it was very comfortable. The shuttle bus picked up and dropped off at both QN and DN. The car company is new but I don't know why I saw many low reviews so I was hesitant when I bought the ticket, but after the trip I found it great. All the staff were friendly and enthusiastic. Text the co-driver if you want to go to the toilet and he happily stopped the car at the nearest gas station so my family could get off!! Other cars sometimes grimaced and cursed lightly :) New car, strong air conditioner, clean. I don't understand why there are many low reviews? Everyone please support me, I went from Quy Nhon to Da Nang and the whole car had 7 passengers, it was pitiful. Wish Tan Quang Dung success.

Good service from Da Nang to Kon Tum. Water, blanket and pillow are provided. You can recharge your electronics with usb plugs. There were some occasional stops for gasing up/picking up people so you could arrive a bit later than described. (Note: we understand and spoke a bit vietnamese)