Very good service, the bus company picks up and drops off passengers at the correct address, first time riding without incurring additional Grab costs. Enthusiastic staff. Suggestion: The bus company needs to interact more with customers via App or Zalo or phone messages so that passengers can feel secure, especially those who book tickets via the App. Thank you very much, I'll book again next time

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍

Driving this car is very reassuring because it drives quite carefully, unlike some other cars, every time I open my eyes I feel like I'm flying. The assistant in the car is nice and friendly, but the bus company should clearly tell the customer how to get to the parking area. My family has 2 small children carrying bags under their arms, but I was turned around and walking to the parking lot, my feet were bleeding 🥲 I have 10 diapers left.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The car runs safely, in general it's fine

1. Dedicated and thoughtful garage. 2. Careful and enthusiastic staff. 3. There is a shuttle bus to take you to your destination. 4. Water and towels are available on the vehicle. 5. Blankets and pillows are neatly folded. 6. Arrange and arrange for passengers in a reasonable and thoughtful manner. 7. Affordable prices suitable for the budget of students and working people.

The bus company provides very good service. The bus runs on time. Thanks!

The bus service is good, friendly, on time, clean, comfortable. Will continue to support next time.

I really like it, oh my gosh, I'm a person who often takes the bus, maybe 10-20 times a year, before that I always took the VTD bus, but today there were no seats left so I booked to try this bus and I love it, the bus runs very smoothly, I get carsick quite easily, the bus shakes a little and I get carsick right away, but on this bus I sit in all kinds of ways, even for almost half the distance I don't lie down, the air conditioner is very cool, not too cold, not too hot, many buses I take have the air conditioner on like in the Arctic winter, the blanket is also very warm, my mom doesn't smell or itch, I feel very secure covering it up. There are some buses with thin blankets, the air conditioner is cold, I put them on at once, it's both smelly and itchy, I don't dare cover it up, there are water at the rest stops to go to the toilet, huhu, many places I've been on other buses don't have water or even paper 😭 but in return, the bed is a bit small, the meal ticket is also more expensive than other buses, the service at the ticket office is a bit harsh, it seems like this bus has also been criticized for its service or something. In summary, cheap price, toilet (with water), warm and fragrant blanket, smooth car, no shaking or motion sickness but small bed, food ticket is a bit more expensive than other cars, ticket service is not good but I am an expert in booking tickets online so in general, great, will be a regular customer in the future 😍😍

Very good experience with Việt Tân Phát bus to travel between Sài Gòn and Mang Đen, the seat / bed are really comfortable and suitable for tall guys, it is worth paying a little more (compared to other bus lines) for such a long trip. I will certainly use it again later.

All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!