The sleeper bus to BMT was comfortable, more space than what I experienced before, bottle of water a blanket and a pillow included. AC was set to a good temperature. We left on time and arrived 30mins earlier than expected. Driver was great compared to other ones in Vietnam! Not too much honking, no loud music or other noises and driving felt safe so it was easy to sleep. I'm glad I booked through Vexere and had the bus gps location and plate number because I had to search around the bus station to find it which is a Da Lat bus station problem (not all buses are up on the information board), not the company.

The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

All service experiences were good, each car picked up earlier than scheduled on the app (probably due to holidays and had been notified in advance but still a bit stuck on the pre-arranged schedule), enthusiastic and polite staff! Still 5 stars!

At first I was a little concerned when I read the comments, but in the end I decided to order because the price was so good. I found the results of the trip to be so good, better than I expected. I took a 22-room bus, with toilet, departing at 12:00, my trip yesterday was like this: 1. Advantages: - The customer care staff is meticulous and cute, call ahead to check information 1 day in advance, advise everything. - The driver and the bus staff spoke very sweetly and pleasantly. - The toilet in the car is clean. - The room is not brand new, but it is very clean, quiet, comfortable for both people. I have motion sickness but it is very comfortable, I can read books the whole trip. - Departed on time and I arrived at Chu Van An wharf at 7:30 p.m., not too late for me. 2. Disadvantages: - Only transfer to Da Lat bus station within a radius of 5km, I live a bit far so I have to go to the station myself. - At first I thought there was a transfer to Ma Lo, but the bus company apologized and informed me that it could only stop at Chu Van An. If I can return to Ma Lo, it will be very convenient for me. Because the car is so cute, everyone on the bus is so cute to meet, so my trip yesterday was very ok. I hope the bus company can maintain its form like this, don't let it go downhill.

The car is fully equipped, there is a person at the switchboard to contact before departure time. The driver drove smoothly and safely

Additional comments: Passengers should be fed on time, instead of feeding passengers from 4:30 p.m. to 11:00 p.m. at night. Everything else is good 👍

First time booking a bus ticket online and even paying in advance but it didn't disappoint! Quy Thao bus station is the only bus (I've ever been on it) where the drivers talk politely and don't use profanity. This alone is a 5 star rating. The driver also drank Pepsi and was very cute, not smoking like other cars. Pick up and pay at the correct point. Be able to lie on the correct bed. Overall 10 points.

Enthusiastic and friendly staff, cars run on time

Very good experience with Việt Tân Phát bus to travel between Sài Gòn and Mang Đen, the seat / bed are really comfortable and suitable for tall guys, it is worth paying a little more (compared to other bus lines) for such a long trip. I will certainly use it again later.

Spacious car, kept in the right place. Enthusiastic driver picked up the elderly from home.

I took the bus from Long Thanh to Can Tho, departing on time, smooth journey, polite staff, steady driver really made me feel secure and satisfied. The journey was thousands of miles but my heart was not troubled. Dedicated service, serious manner, rare in this time of rushing for money. Society is in chaos. I would like to send my sincere compliments, wishing the bus company more and more prosperity, safe journeys."