The bus company enthusiastically supports changing flights. Even though it was close to the time to pick up passengers on the shuttle bus and the ticket cancellation deadline was overdue, when I called to request a change of flight, the company still enthusiastically supported me and arranged the seats in the right position.

Awesome service as I changed the pick-up location the night before due to accommodation issues. They were on time to pick me up and had a safe and pleasant ride all the way to Hanoi Opera House. Will definitely use them again in the future.

Great garage, lovely history, quick and on-time contact. Clean, cool, if you need to go to the bathroom, they also support you, the staff is helpful. My husband and I were traveling with 2 people, but the bus company still ran for the two of us. Riding like that is really more comfortable than other trips, and better than having a loaf of bread. Wishing the garage a prosperous business. Thank you garage.

The bus was on time, drove us to the main town then we were ushered to a private taxi to our accommodation. It all went smoothly and was happy with the service.

The bus runs on time - the driver pays along the way as requested. Friendly staff However, Vexere should update the bus company to pick up along the Hanoi route so that customers will not have to waste time going to Royal City.

The bus had wear and tear and had definitely seen better days. The driver drove slightly mad. He brought us from Hanoi to Mai Chau during Tet. We arrived safe and relaxed. 5 stars for working during the holiday.

The garage is very ok. When I got off at a different location, they booked a taxi and paid for me.... very great. From next time I will definitely use this bus company.

Great garage, lovely history, quick and on-time contact. Clean, cool, if you need to go to the bathroom, they also support you, the staff is helpful. My husband and I were traveling with 2 people, but the bus company still ran for the two of us. Riding like that is really more comfortable than other trips, and better than having a loaf of bread. Wishing the garage a prosperous business. Thank you garage.