Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

The bus arrived on time. The staff happily gave the bus 5 stars.

The garage is very thoughtful. I'm in Phu Yen and take the 9pm flight, the bus company has bread and milk ready for passengers (+1 super big point). Call before pick up time (about half an hour). Staff are also very polite and attentive. A big plus is that the after-service is super good. When I arrived in the morning, in the afternoon someone from the bus company contacted me to ask about the experience and service to improve better. The place is also very clean and comfortable. However, because I get car sick, I'm quite sensitive to smells. I hope the bus company can arrange some hanging bags of ginger, lemongrass, or something to make the smell in the car more pleasant. This review has no seeding or advertising, so anyone who is considering experiencing this garage should try it, don't hesitate. A small note for tall people: if possible, you should choose the beds in front. Last day I went because I had no other choice so I slept in the last bed which is a bit short for my height. But it's still quite comfortable, I just think the front bed will be a little more comfortable.

Everything was as expected. The bus company communicated clearly via WhatsApp regarding the exact pickup location, which made the process smooth and easy

I took a bus from Nha Trang to Ho Chi Minh City. In general, the bus went quite quickly and arrived earlier than I expected. The driver was also enthusiastic and polite, calling in advance to confirm. People should proactively call and ask the bus company to confirm all travel date information and ask them to notify them in any case of schedule changes. When getting on the bus, a few people wondered why the seat wasn't a bed. You should carefully check the type of seat on the online booking ticket because I saw it clearly stated it was a seat. The bus company will call to confirm the trip time and license plate number. Please remember the license plate clearly to catch the correct bus.

The first time I rode the bus, I was also hesitant, but I was really satisfied with the bus conductor, very enthusiastic and friendly. If needed, I will still ride again.