First time riding Hai Luan bus, I went from Buon Ho to SG, the driver and bus assistant were lovely. The car doesn't smell like some cars I've driven in the past. It's arranged in the correct location and returned to the right place where the customer registered. I hope the garage is always reputable and enthusiastic to have more customers

Although the Saigon - Da Lat route is newly operated by the bus company, both the outbound and return trips were satisfactory. The car is new, the interior is clean. The car runs and picks up and drops off passengers on time. The driver initially sounded harsh, but after talking to him, he was cute, enthusiastic, drove safely and carefully.

The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The bed is wide and comfortable, the pillows and blankets are very clean and fragrant, you can sit in the right place as booked, good service attitude.